Michael H.

A seasoned professional with extensive expertise in server and desktop systems management, leading projects from initial design to full support. Demonstrates exceptional leadership and mentoring skills, effectively managing technical teams in high-pressure situations. Renowned for innovative approaches that promote reuse and cost savings through efficient architectural solutions. Experienced in deploying and managing devices using Microsoft Intune and Windows Autopilot to ensure seamless and secure device management. Key Areas of Expertise: Infrastructure Analysis, Design & Integration: Strategic and tactical planning to ensure seamless systems management. Capacity Planning & System Monitoring: Proficiency in desktop and software packaging automation, enhancing operational efficiency. Process Development & Imaging Analysis: Skilled in advisory services and creating technology road maps for modern management, driving continuous improvement. Intune and Autopilot Implementation: Spearheaded the deployment and configuration of Microsoft Intune and Windows Autopilot, streamlining device provisioning and management. Policy and Compliance Management: Developed and enforced security and compliance policies via Intune, ensuring devices meet organizational standards. Technical Support and Troubleshooting: Provided expert support for Intune and Autopilot-related issues, ensuring smooth deployment and configuration.