Aira Nicole R.

Hi! I'm Nicole 👋 I'm an experienced NDIS Administration and Allied Health Virtual Assistant with hands-on experience supporting Australian disability providers, Allied Health practices, SIL providers, and business owners. I specialise in streamlining operations, improving workflows, and ensuring exceptional administrative support so businesses can focus on delivering quality care. Throughout my career, I've worked closely with Occupational Therapists, Physiotherapists, Support Coordinators, Plan Managers, Support Workers, HR teams, and business owners, providing reliable support across administration, operations, recruitment, compliance, and client services. Here's how I can help your business: 🟢 NDIS Administration • Client Intake & Onboarding • Service Agreements & Consent Forms • NDIS Compliance Documentation • Funding & Plan Date Monitoring • Participant Records Management • Support Coordinator & Plan Manager Liaison 🟢 Allied Health Administration • Referral Management • Therapist Allocation • Appointment Coordination • Client Communication • Practice Administration • Workflow Coordination 🟢 Rostering & Workforce Coordination ⭐ • Staff Rostering & Shift Allocation • Workforce Scheduling • ShiftCare & Brevity Management • Support Worker Matching • Leave & Availability Coordination • Schedule Optimisation • Last-Minute Shift Coverage • Staff & Participant Coordination 🟢 HR & Recruitment • Job Advertisement Creation • Candidate Screening • Interview Scheduling • Employee Onboarding • Staff Compliance Tracking • HR Administration 🟢 Executive & Administrative Support • Calendar & Email Management • Inbox Organisation • CRM Management • Document Preparation • Data Entry • Customer Support • SOP Creation 🟢 Operations Support • Invoice Follow-ups • Payment Tracking • Compliance Management • Reporting • Process Improvement • Administrative Coordination Software & Systems ✔ ShiftCare ✔ Splose ✔ Brevity ✔ Cliniko ✔ CareMaster ✔ Visual Care ✔ Google Workspace ✔ Microsoft Office ✔ Canva ✔ Trello ✔ Asana ✔ Zoom ✔ Slack ✔ CRM Systems Why work with me? ✔ Detail-oriented ✔ Highly organised ✔ Excellent communicator ✔ Fast learner ✔ Proactive ✔ Reliable ✔ Able to work independently ✔ Confidential ✔ Client-focused I take pride in becoming a trusted member of the team rather than simply completing tasks. My goal is to help businesses save time, improve efficiency, and create smooth day-to-day operations while delivering an outstanding experience for every client. I look forward to helping your business grow! 😊