David D.

Welcome — and thanks for stopping by. :) AI, automation, and generative technology are now a central part of my professional work — combined with more than 10 years of experience in customer support, e-commerce, online business, content, and digital operations. My background is a combination of technology, language, customer communication, and real-world business experience. ➤ AI AUTOMATION & GENERATIVE AI Hands-on experience with: • AI automation and AI-assisted processes • ComfyUI and structured JSON-based systems • Prompt development and optimization • AI image and video generation • Image-to-video production • Consistent-character workflows • ChatGPT, Codex, and other generative AI tools • Testing and adapting new AI models, tools, and production methods Generative AI has been used extensively in real projects involving social media, video production, repeatable content processes, and larger AI-assisted creative workflows. The focus is not simply on using AI tools, but on understanding how they can be combined, adapted, and applied to practical tasks and real business processes. ➤ AI EVALUATION, LANGUAGE & DATA Professional AI-related work also includes: • German TTS and AI voice evaluation • Naturalness, pronunciation, pacing, and speech-quality assessment • Linguistic QA • Data and audio annotation • Transcript validation • Speech-data segmentation • Speaker identification • Quality assessment of AI-generated speech As a native German speaker, this work combines technical AI processes with a strong understanding of natural German language, tone, pronunciation, and communication. ➤ BUSINESS, CUSTOMER SUPPORT & E-COMMERCE Before AI became such a major part of my work, my professional career started in upscale hospitality. Several years in the hotel business and professional guest service taught me how to communicate clearly, stay calm under pressure, solve problems quickly, and handle demanding situations professionally. That experience later developed into more than 10 years of work across: • Customer support and customer experience • E-commerce and Shopify • CRM systems • Email and chat support • Order processing • Complaints, refunds, and escalations • Back-office operations • Virtual assistance • SEO and online content • Social media and digital business processes This background is also highly relevant to AI automation: understanding the actual business process is just as important as knowing the technology used to automate it. ➤ WHAT I BRING TO A PROJECT • Native German speaker, fluent in English and Spanish • AI Automation & Generative AI experience • ComfyUI, JSON-based systems, and AI image/video production • Prompt development, ChatGPT, Codex, and AI-assisted processes • AI speech/TTS evaluation, data annotation, and linguistic QA • 10+ years in customer support, e-commerce, and online business • Several years of professional hospitality and hotel experience • Shopify, CRM, email, chat, order management, and back-office experience • Strong customer communication and problem-solving skills • Experience improving processes and working independently • Detail-oriented and comfortable with complex guidelines • Reliable in long-term remote collaborations ➤ THE COMBINATION What makes my background different is the combination of AI experience and many years of hands-on business experience. AI automation becomes much more useful when the person building or improving a process also understands customer service, e-commerce, CRM systems, communication, content production, and daily business operations. That combination is where I see the greatest value I can bring to future projects. Long-term collaborations are especially welcome — whether the project involves AI automation, generative AI, AI evaluation, e-commerce, customer support, or a combination of these areas.