Wilkins N.

Most founders I talk to have the same week. Every quote, approval, late invoice and new hire still goes through them, and the tools they pay for don't talk to each other. I build AI systems and automations for growing businesses in any industry, and I work beside founders as their fractional COO. The systems take the routine work off your desk: the missed call that gets a text back, the morning list of who is waiting on you, the follow-up that goes out without anyone having to remember it. The decisions stay with you. Every system I build does one of three jobs: brings in more customers, makes each customer worth more, or lowers what the business costs to run. If I can't name which one and put a number on it, I don't build it. I built my own first. At 6:15 every morning an AI system I built in Claude Code reads my calendars, inboxes and project files and hands me one ordered list. It drafts. I decide and send. What I've done for clients, with the numbers: → A cleaning company: crew payroll went from over 80% of revenue to 46% in one quarter, by scheduling on routes and removing a management layer that wasn't pulling its weight. → The same company: owner involvement down about 90%, with the schedule set two weeks ahead instead of the morning of. → A private lender: loan servicing built from scratch, with automated borrower emails, insurance and tax lapse monitoring, and a release register that tracks the 90-day window after every payoff. → A YouTube production operation: 60 to 80 videos a month across 20+ channels, then cut to a focused 5 channels with better quality and margin. → A six-location seasonal operation: 1,000+ customer operations at 91% on time, and the owner went from 10+ hours a day to 30 minutes a week in 90 days. How I work: 1. An Operations Leak Audit. We walk through one ordinary week of your business: every request, handoff, report and invoice. I write down each place the work waited on you, in the order I would fix them. You keep the page whether we work together or not. 2. One system first, with a number on it: what it moves, where that number sits today, and where it should be in 60 days. 3. Then ongoing work beside you as your fractional COO. I stay after the build to decide with you what gets automated next, who owns each process and which calls stay yours, until your team runs it without you. I build with Claude Code, n8n, Jobber, HubSpot and the tools you already pay for. If your business only moves when you're in the room, send me a message with the one thing that keeps landing on your desk. I'll tell you honestly whether I can help.