Kyle S.

👨🏻‍💻 My name is Kyle from the Philippines. I am offering administrative assistance and customer support services. WHAT CAN I DO FOR YOU? 🤔 📣 I provide best-in-class before and after-sales email and chat support. 👇🏼 I have knowledge and experience in the following ticketing systems: ⦿ Zendesk ⦿ Help Scout ⦿ Gorgias 📣 I will take care of your company's social media comments and reply to direct messages and client inquiries on your behalf. 👇🏼 I have knowledge and experience in the following social media management software: ⦿ Agorapulse ⦿ Facebook Business Suite 📣 I can help your consumers with their online orders if you're in the eCommerce business. I can look up, handle, and organize refunds and RMAs for online orders, as well as communicate all changes to your third-party logistics provider. 👇🏼 I have experience in the following order management systems: ⦿ Shopify ⦿ NETO 📣 I can help you manage your project by scheduling work and ensuring that your team meets deadlines. 👇🏼 I have knowledge and experience in the following task management software: ⦿ Asana ⦿ Trello ⦿ Clickup I'm keen to work with companies that need a technical email and live chat customer support representative to join or lead their team. After 14 years of working in a fast-paced environment, you can rely on me to rapidly learn and adapt to any new tools or software you may be using. If my talents and expertise match your requirements, then send me an invitation and let me show you what I can do for you!