Christopher H.

Virtual Assistant | Customer Service | Order Processor

For the past seven years, I have worked as a customer service representative and order processor for various e-commerce and dropshipping clients. I am well-versed in handling different customer types and resolving common fulfillment issues such as address discrepancies, zip code errors, and city/state mismatches. As a freelancer, I have managed numerous projects, including email handling, chat support, e-commerce management, and order processing. I have utilized tools such as Zendesk, Freshdesk, Gorgias, Konnektive, Shopify, Oberlo, E-Com Solutions, Amazon Seller Central, AutoDS, LiveChat, and Shipstation. I am adept at placing orders on supplier sites like AliExpress, Walmart, Home Depot, Overstock, Zoro, and Bed Bath & Beyond. My experience with these projects has equipped me with a deep understanding of virtual work environments. I have consistently demonstrated my ability to meet deadlines and deliver high-quality results, earning the trust of my employers. Regarding my work ethics, I assure you that I can effectively manage the tasks you assign to me with minimal to no supervision. I am confident in providing excellent service and ensuring value for your investment. You can rely on my leadership, management, and interpersonal skills. My commitment to continuous learning drives my success. I embrace challenges, work diligently toward achieving goals, and strive for excellence in all endeavors. I look forward to the opportunity to work with you!