Christopher H.
Virtual Assistant | Customer Service | Order Processor
For the past seven years, I have worked as a customer service representative and order processor for various e-commerce and dropshipping clients. I am well-versed in handling different customer types and resolving common fulfillment issues such as address discrepancies, zip code errors, and city/state mismatches. As a freelancer, I have managed numerous projects, including email handling, chat support, e-commerce management, and order processing. I have utilized tools such as Zendesk, Freshdesk, Gorgias, Konnektive, Shopify, Oberlo, E-Com Solutions, Amazon Seller Central, AutoDS, LiveChat, and Shipstation. I am adept at placing orders on supplier sites like AliExpress, Walmart, Home Depot, Overstock, Zoro, and Bed Bath & Beyond. My experience with these projects has equipped me with a deep understanding of virtual work environments. I have consistently demonstrated my ability to meet deadlines and deliver high-quality results, earning the trust of my employers. Regarding my work ethics, I assure you that I can effectively manage the tasks you assign to me with minimal to no supervision. I am confident in providing excellent service and ensuring value for your investment. You can rely on my leadership, management, and interpersonal skills. My commitment to continuous learning drives my success. I embrace challenges, work diligently toward achieving goals, and strive for excellence in all endeavors. I look forward to the opportunity to work with you!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $11k
Billed in all: $148,511$149k
$2.8k in the last 6 months
Across 39 contracts
Earnings, last 30 days
Skill rankings: Top 4% in Data Entry
Ranked by MRR among everyone on Upwork with the skill.
- #134Dropshipping2,698 freelancers · 🇵🇭 #74Top 5%🇵🇭#74 of 1,022
- #137Order Fulfillment1,928 freelancers · 🇵🇭 #96Top 7%🇵🇭#96 of 1,262
- #204Order Processing2,648 freelancers · 🇵🇭 #138Top 8%🇵🇭#138 of 1,622
- #240Amazon Seller Central2,914 freelancers · 🇵🇭 #30Top 8%🇵🇭#30 of 521
- #565Zendesk5,908 freelancers · 🇵🇭 #291Top 10%🇵🇭#291 of 2,921
- #860Online Chat Support11,527 freelancers · 🇵🇭 #492Top 7%🇵🇭#492 of 6,896
- #1,081Email Support14,954 freelancers · 🇵🇭 #619Top 7%🇵🇭#619 of 8,734
- #1,691Shopify23,160 freelancers · 🇵🇭 #308Top 7%🇵🇭#308 of 4,292