Taha A.

I run the back end of multi-channel e-commerce brands, and I automate as much of it as possible with AI. That covers orders, fulfillment, platforms and support, so your team spends less time on repetitive work. I’m Taha, a Top Rated Plus freelancer with 5+ years in e-commerce, managing daily operations for brands that sell across Shopify, Amazon, TikTok Shop, Walmart and retail. If you’re a founder who’s still answering tickets, fixing shipping labels and chasing listing errors yourself, this is the work I take off your plate. AI automation. This is where I save brands the most time. I look for the work your team repeats every day and build AI-powered workflows to handle it, across order processing and shipping, wholesale and customer emails, reporting, and customer support. The goal is fewer manual hours and fewer mistakes, not automation for its own sake. Fulfillment and shipping. I set up and run ShipStation workflows across 40+ SKUs with complex bundle logic. That includes 3PL splits with partners like ShipBob, carrier rules for each channel, address issue handling, influencer and creator order sends, and inventory forecasting so you don’t stock out. Marketplaces. I manage Amazon (FBA and FBM), TikTok Shop and Walmart accounts. That means listings, catalog and bundle structure, fixing suppressed listings, and keeping inventory and orders in sync across every channel. Shopify and retention. I build subscription programs on Loop, post-purchase upsells with AfterSell, Klaviyo flows and Intelligems tests. I also handle review apps like Junip and Loox, including syndicating reviews to retail partners through Bazaarvoice. Customer support operations. I build and run CS on Gorgias with phone support, macros, QA scoring and KPI frameworks. I also handle payment disputes and chargebacks before they turn into losses. How I work: I learn how your operation actually runs, document it, fix what’s breaking, and then keep it running. You get clear updates and no surprises. I’m the best fit for DTC and multi-channel brands with steady order volume that need an operator, not a task-taker. Message me with your channels and what’s eating up your time, and I’ll tell you honestly where I can help.