Patricia R.

Operations don't fail because of bad ideas — they fail because no one is tracking execution. That's the gap I close. I'm a Top Rated Plus Project Manager with 5,800+ hours supporting e-commerce companies and remote teams across Latin America. My work focuses on one thing: making sure projects move forward, teams stay aligned, and founders or directors get the visibility they need to make decisions — without having to chase anyone for updates. I currently manage long-term operations for a recognized Mexican fashion brand and previously handled logistics and customer operations for a Puerto Rico-based digital grocery platform — two environments with very different operational demands, both requiring the same thing: someone who owns execution without being micromanaged. Here's what that looks like in practice: - End-to-end project coordination with structured follow-up - Shopify store operations and cross-department management - Executive reporting and KPI tracking built for decision-making - Process documentation and workflow organization - Structured team check-ins and follow-up systems that keep projects on track Tools I work with daily: Shopify · Asana · Trello · Slack · Google Workspace · Excel · CRM Platforms I work with companies that have real operational complexity and need someone who takes ownership from day one. If you're looking for dependable execution, proactive communication, and a PM who doesn't need to be managed — let's talk