Alison W.
Expert Market/User Qualitative & Quantitative Researcher
Market/User researcher with 7+ years of experience; developing surveys, conducting 1:1 in-depth interviews, analyzing survey insights, and providing strategic recommendations. Whether you seek insights into your customer base, competitive analysis, or require in-depth research to support product launches, market entries, or venture assessments, I'm well-equipped to provide the necessary support and expertise. Survey Design From question strategy to structure, I specialize in designing surveys that deliver high-quality, decision-useful data. I tailor surveys to your business goals, ensuring you ask the right questions in the right way—whether for customer feedback, product testing, or market validation. Qualitative Research I work with clients to develop in-depth, qualitative research for competitive intelligence interviews, where I recruit and speak with market experts to uncover exclusive insights into competitors and industry trends. Quantitative Research I conduct consumer interviews and online surveys to analyze honest customer opinions. Using verified respondent panels, I extract deep insights into customer behaviors, pain points, and motivations, resulting in data-driven, actionable reports. Desktop Research & Database Analysis I perform rigorous secondary research using trusted databases, industry reports, and open-source intelligence. From building market landscapes to analyzing financial benchmarks or policy changes, I deliver clear, well-sourced findings tailored to your project. Competitor Research Whether you're evaluating the competitive landscape or mapping a new product launch, I help you identify and research companies in niche sectors. I use a mix of tools, databases, and manual research to build profiles and insights that match your strategic goals. TAM/SAM/SOM Market Sizing I regularly perform Total Addressable Market (TAM), Serviceable Available Market (SAM), and Serviceable Obtainable Market (SOM) analysis. My sizing models are based on both top-down and bottom-up methods, providing realistic estimates for pitch decks and business planning.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $3.4k
Billed in all: $451,108$451k
$3.4k in the last 6 months
Across 65 contracts
Earnings, last 30 days
Skill rankings: Top 13% in Survey Question Writing
Ranked by MRR among everyone on Upwork with the skill.
- #8Survey Question Writing61 freelancers · 🇺🇸 #3Top 13%🇺🇸#3 of 23
- #40Survey Data Analysis225 freelancers · 🇺🇸 #11Top 18%🇺🇸#11 of 72
- #47Survey307 freelancers · 🇺🇸 #16Top 15%🇺🇸#16 of 76
- #64Customer Experience Research275 freelancers · 🇺🇸 #8Top 23%🇺🇸#8 of 52
- #65Survey Design430 freelancers · 🇺🇸 #25Top 15%🇺🇸#25 of 171
- #70Brand Research429 freelancers · 🇺🇸 #17Top 16%🇺🇸#17 of 74
- #95Quantitative Research571 freelancers · 🇺🇸 #24Top 17%🇺🇸#24 of 134
- #161Qualitative Research1,057 freelancers · 🇺🇸 #50Top 15%🇺🇸#50 of 275