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Alison W.
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Alison W.

Expert Market/User Qualitative & Quantitative Researcher

Market/User researcher with 7+ years of experience; developing surveys, conducting 1:1 in-depth interviews, analyzing survey insights, and providing strategic recommendations. Whether you seek insights into your customer base, competitive analysis, or require in-depth research to support product launches, market entries, or venture assessments, I'm well-equipped to provide the necessary support and expertise. Survey Design From question strategy to structure, I specialize in designing surveys that deliver high-quality, decision-useful data. I tailor surveys to your business goals, ensuring you ask the right questions in the right way—whether for customer feedback, product testing, or market validation. Qualitative Research I work with clients to develop in-depth, qualitative research for competitive intelligence interviews, where I recruit and speak with market experts to uncover exclusive insights into competitors and industry trends. Quantitative Research I conduct consumer interviews and online surveys to analyze honest customer opinions. Using verified respondent panels, I extract deep insights into customer behaviors, pain points, and motivations, resulting in data-driven, actionable reports. Desktop Research & Database Analysis I perform rigorous secondary research using trusted databases, industry reports, and open-source intelligence. From building market landscapes to analyzing financial benchmarks or policy changes, I deliver clear, well-sourced findings tailored to your project. Competitor Research Whether you're evaluating the competitive landscape or mapping a new product launch, I help you identify and research companies in niche sectors. I use a mix of tools, databases, and manual research to build profiles and insights that match your strategic goals. TAM/SAM/SOM Market Sizing I regularly perform Total Addressable Market (TAM), Serviceable Available Market (SAM), and Serviceable Obtainable Market (SOM) analysis. My sizing models are based on both top-down and bottom-up methods, providing realistic estimates for pitch decks and business planning.

🇺🇸New York City, United States$85/hr100% JSS4.94 (32)Since Dec 2019

Earnings and projects

MRR
$570

Last 6 months ÷ 6

World#72,529 / 412k
🇺🇸Country#10,944 / 62.1k
Revenue, last 30 days
$1.3k

Last 6 months: $3.4k

World#33,833 / 412k
🇺🇸Country#5,550 / 62.1k
Total earnings
$435k

Billed in all: $451k

World#3,765 / 412k
🇺🇸Country#1,178 / 62.1k
Per project
$7.6k

$3.4k in the last 6 months

World#22,102 / 412k
🇺🇸Country#3,668 / 62.1k
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇺🇸Country#16,472 / 62.1k
Projects in all
57

Across 65 contracts

54% fixed46% hourly
World#53,505 / 412k
🇺🇸Country#8,169 / 62.1k

Earnings, last 30 days

$451k+$1.3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$449k$450k$451k$452kOct 9Oct 24Nov 8

Skill rankings: Top 13% in Survey Question Writing

Ranked by MRR among everyone on Upwork with the skill.

  1. #8Survey Question Writing61 freelancers · 🇺🇸 #3Top 13%
  2. #40Survey Data Analysis225 freelancers · 🇺🇸 #11Top 18%
  3. #47Survey307 freelancers · 🇺🇸 #16Top 15%
  4. #64Customer Experience Research275 freelancers · 🇺🇸 #8Top 23%
  5. #65Survey Design430 freelancers · 🇺🇸 #25Top 15%
  6. #70Brand Research429 freelancers · 🇺🇸 #17Top 16%
  7. #95Quantitative Research571 freelancers · 🇺🇸 #24Top 17%
  8. #161Qualitative Research1,057 freelancers · 🇺🇸 #50Top 15%