Angelo Kevin L.
VA & Customer Support Specialist for E-Commerce
Things to know about me is I have experience on Customer Support Service and Technical Support as well. Currently I'm looking for a campaign where I can share and contribute my experience with. My latest experience whcih is being a data analyst for insurance compliance and one of my recent experience also is with an E-Commerce for a dropshipping car accesories campaign where I handled/managed email (with chat if needed) via Zendesk and Notion to help customer on placing orders, order status, cancellation, Returns, Checking inventory stocks, applying promotions/discounts & changing orders and product questions for car accessories. I also took an Online Virtual Assistance Academy course where I learned these skills & tools: 📗Email Marketing and Management. 📗Basic Graphic Design (Canva). I also have experienced using these tools: 📗 Zendesk 📗 Notion 📗 Salesforce 📗 Slack
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $3.3k
Billed in all: $6,476$6.5k
$3.3k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 18% in Wix
Ranked by MRR among everyone on Upwork with the skill.
- #7Customer Data Platform38 freelancers · 🇵🇭 #4Top 18%🇵🇭#4 of 9
- #23Customer Transaction Email87 freelancers · 🇵🇭 #14Top 26%🇵🇭#14 of 57
- #79Insurance Policy Analysis232 freelancers · 🇵🇭 #40Top 34%🇵🇭#40 of 97
- #245Ecommerce Order Fulfillment755 freelancers · 🇵🇭 #147Top 32%🇵🇭#147 of 376
- #467Trello2,262 freelancers · 🇵🇭 #192Top 21%🇵🇭#192 of 736
- #502Mailchimp2,594 freelancers · 🇵🇭 #117Top 19%🇵🇭#117 of 483
- #514Ecommerce Support1,624 freelancers · 🇵🇭 #283Top 32%🇵🇭#283 of 760
- #658Customer Care2,153 freelancers · 🇵🇭 #274Top 31%🇵🇭#274 of 730