Rhea C.

Legal Intake Specialist / Appointment Setter / Customer Service

Reliable, self-motivated, goal-oriented professional with over 5 years as a Customer Service Representative in high-volume call centers, 2+ years as Travel/Telesales Agent, and 7+ years remote freelancing specializing as Intake Specialist/Legal Assistant. Excel at converting inquiries to qualified leads through empathetic client interactions, detailed intake sessions, proactive qualification, and flawless CRM/case management. Aimed at providing quality services to future clients.