Hayder M.
Bilingual (English/French) Customer Service and Support Specialist
Hello, My name is Hayder I am a professional Virtual Assistant, back-end developer, Customer Services, And Online Research, available seven days a week. Being a perfectly French/English bi-lingual has enabled me to work with customers based in various countries such as France, the UK, the USA, Canada, Belgium, and Switzerland. The following are my main areas of expertise : + French / English Virtual Assistance + Customer Service | Customer Support + E-commerce Project Management + Google Apps + Administrative Support + Answering Phone Calls + Email Handling/Management + DataBase + Data Entry + Data steward 📍Tools I have handled with📍: ✔ zendesk ✔️ Microsoft Office: MS Word, MS Excel and MS PowerPoint ✔️ Shopify ✔️ Skype ✔️Facebook, Facebook Groups, Facebook Pages, Instagram, Pinterest ✔️ Paypal ✔ Google My working hours are flexible, that I don't mind working on the client's preferred schedules. Open to both long-term and short-term contracts. Thanks, and I look forward to working with you. Your success is my success too!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $11k
Billed in all: $113,743$114k
$11k in the last 6 months
Across 11 contracts
Earnings, last 30 days
Skill rankings: #1 in 2 skills of 14
Rarest: top 4% in Translation, of 15,921. Ranked by MRR among everyone on Upwork with the skill.
- GoToConnect15 freelancers · 🇹🇳 #1Top 7%🇹🇳#1 of 1
- ZoiPer9 freelancers · 🇹🇳 #1Top 11%🇹🇳#1 of 1
- #102Call Center Management1,271 freelancers · 🇹🇳 #1Top 8%🇹🇳#1 of 6
- #128Freshdesk1,321 freelancers · 🇹🇳 #2Top 10%🇹🇳#2 of 7
- #359Customer Satisfaction3,986 freelancers · 🇹🇳 #1Top 9%🇹🇳#1 of 10
- #405Cold Calling6,565 freelancers · 🇹🇳 #2Top 6%🇹🇳#2 of 11
- #437Phone Communication6,538 freelancers · 🇹🇳 #3Top 7%🇹🇳#3 of 27
- #568Translation15,921 freelancers · 🇹🇳 #4Top 4%🇹🇳#4 of 81