Lisa N.
Technical Support specialist
My objectives include taking ownership of customer issues reported and seeing problems through to resolution. Diagnose and troubleshoot technical issues, research and identify solutions to software and hardware issues, IT service support, networking devices/protocols and customer relationship management. Skilled in cloud services support and/or IT services support by leveraging technical skills. I seek to be part of progressive team where I can apply my skills to achieve organization goals and develop my technical skills. Area Of Expertise ======================== * Information Security * Microsoft 365 * Microsoft Azure *SharePointOnline * OneDrive For Business* Exchange Online * Microsoft 365 Security & Compliance * Teams* Windows Operating System * Networking * People Management * Customer Service * Technical Support * Problem Solving * Business Intelligence * Oracle Cloud Solutions * Hybrid Identity * Project Management
Earnings and projects
Last 6 months ÷ 6
Read daily since Oct 22, under 30 days
Billed in all: $67,291$67k
$6.5k in the last 6 months
Across 15 contracts
Earnings, last 30 days
Tracked from Oct 22, 2026.
Skill rankings: Top 4% in Administrative Support
Ranked by MRR among everyone on Upwork with the skill.
- #11Computer Hardware Installation143 freelancers · 🇳🇬 #1Top 8%🇳🇬#1 of 9
- #50Microsoft Windows784 freelancers · 🇳🇬 #6Top 6%🇳🇬#6 of 58
- #68Microsoft SharePoint Administration714 freelancers · 🇳🇬 #13Top 10%🇳🇬#13 of 128
- #89Microsoft Exchange Online984 freelancers · 🇳🇬 #21Top 9%🇳🇬#21 of 257
- #100Cloud Computing1,432 freelancers · 🇳🇬 #5Top 7%🇳🇬#5 of 98
- #101Microsoft Outlook1,954 freelancers · 🇳🇬 #11Top 5%🇳🇬#11 of 160
- #109Microsoft Teams1,293 freelancers · 🇳🇬 #15Top 8%🇳🇬#15 of 182
- #244Office 3653,328 freelancers · 🇳🇬 #26Top 7%🇳🇬#26 of 312