Arjay D.

eCommerce Customer Service l Shopify I Rockstar VA and more+

Hi, I am an experienced customer service representative with over 19,000 hours of professional experience. My expertise spans across both customer service (CSR) and administrative tasks. As a dedicated full-time freelancer on Upwork, I offer a commitment to fast response times and flexibility in working hours tailored to your preferences. I excel in client communication, proficiently handling inquiries through phone, email, and chat channels. Please explore my portfolio below to read reviews from satisfied customers. My proficiency in the English language, unwavering commitment to customer satisfaction, strong leadership qualities, and discipline set me apart. I'm highly self-reliant, exceptionally detail-oriented, and adept at motivating both myself and my colleagues." This revised version aims to provide a more polished and concise introduction while maintaining the key points you mentioned. What I bring to the table: - High-quality Customer Service. - Exceptional Email Handling using Shopify, ZenDesk, Gorgias, FreshDesk, Google, and CRM - Emails and Live Chat Support - Expertise in Google Docs, Microsoft Office, Trello, and Slacks. - 40 - 50 wpm typing speed. - A dedicated internet connection just for working with a bandwidth speed of up to 40 - 60 Mbps. - Fast learner - Attention to detail and passion for what I do. - Inherent ability to always be the best version of myself through training.