Keith B.
Customer Service Representative | Ticketing System | Technical Support
Communication Skills, eBay, Amazon, E-commerce Customer Support / Consultant Absorbing, sharing, and understanding the information presented. Communicating (whether by pen, mouth, etc.) in a way that others grasp. Respecting others’ points of view through engagement and interest. Using relevant knowledge, know-how, and skills to explain and clarify thoughts and ideas. - Store Management - Products, competitors and price research - Keyword research and S.E.O. - Product listings - Promotion - Order processing - Customer Service - Drop-shipping - Project management - Ecommerce product research / upload / optimization / After sales service - Market research - Order processing less TECHNICAL SKILLS: HTML / Web Design Adobe Photo Shop AutoCAD(2007,2010,2014) with knowledge in 2d and 3d modeling Troubleshooting Hardware / Software( OS XP, WINDOWS 7 , VISTA) MS Word MS Excel MS Power point HTML / Web Design Programming languages. Software proficiency. Technical writing. - Data analysis - Problem solving - Reasearch - Editing - Data presentation - Tech Support - Negotation - Content Strategy - Digital Marketing - Online Marketing
Earnings and projects
Last 6 months ÷ 6
Billed in all: $42,117$42k
Across 6 contracts