Stephanie L.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

"She has a great customer service orientation" was the first comment I received from a client when I started in Customer Service. Being in the industry for 5 years, I experienced working with different people and line of business. I handled various tasks such as taking inbound/outbound calls, back office, data entry, admin, and email support. I was a frontline and a follow-up agent for an online service provider and an independent claims management company. From being a representative, I became a Training Specialist for Customer Service and facilitate virtual and physical training. I also created training materials, and SOPs or Desktop Procedures. I am well-versed in applications like GSuite, Microsoft Office, IBM, Salesforce, Cratejoy, Zendesk, and several softphone systems like Avaya, TalkDesk, and Zendesk Talk. My hands-on experiences in a different line of business have helped me perform according to different clients' expectations. With my work records, I developed good work ethic, became self-motivated, enthusiastic, and have a passion for learning. My goal is to have a 100% success rate here in Upwork as a Freelancer. Be able to utilize my knowledge, skills, and expertise to positively contribute to the achievement of my clients' goals and expectations.