Massimo F.
Business Operations | Founder Support & Systems Integrator
⭐️ Strong businesses grow when clarity, structure, and execution work together Hi, I’m Massimo. I help founders, professionals, and growing teams bring structure to what they are building, turning ideas, operations, or projects into clearer offers, stronger systems, and real business outcomes. I work with people at different stages. Some are starting from scratch and need help shaping experience, ideas, or an audience into a stronger business foundation. Others already have a service, team, or project in motion, but need clearer responsibilities, better organization, and a more reliable way to execute. My role is to assess the current situation, clarify what matters, identify what is missing, and build the structure that helps things move. That can mean organizing operations, defining priorities, mapping services, documenting processes, improving delivery, supporting execution, or helping a founder turn scattered moving pieces into a business that is easier to run, sell, and grow. Here’s how I can support you: ✅ Bring structure to business operations, projects, and priorities ✅ Support founders with organization, execution, and follow-through ✅ Clarify services, responsibilities, workflows, and next steps ✅ Map customer journeys, delivery flows, and internal handoffs ✅ Build SOPs, process documentation, and operating playbooks ✅ Identify gaps, bottlenecks, and opportunities for improvement ✅ Turn ideas, experience, or existing work into stronger business foundations Results I’ve delivered: ✔ Led operations tied to 200K+ transactions in a high-growth SaaS environment ✔ Built and scaled a distributed operations team across 5 countries ✔ Reduced operational friction by up to 35% through workflow and SOP improvements ✔ Supported service environments handling 3,000+ international clients ✔ Helped scale a digital community to 200K+ followers ✔ Improved client retention by 40% through clearer systems, workflows, and delivery structure Clear structure. Stronger execution. Built to move forward.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $15k
Billed in all: $18,612$19k
$4.9k in the last 6 months
Across 4 contracts
Across 8 contracts
Earnings, last 30 days
Skill rankings: Top 5% in Project Management
Ranked by MRR among everyone on Upwork with the skill.
- #8Process Architecture82 freelancers · 🇺🇸 #5Top 10%🇺🇸#5 of 28
- #54Business Strategy871 freelancers · 🇺🇸 #30Top 6%🇺🇸#30 of 309
- #62Stakeholder Management948 freelancers · 🇺🇸 #19Top 7%🇺🇸#19 of 192
- #77Project Workflows1,289 freelancers · 🇺🇸 #24Top 6%🇺🇸#24 of 273
- #106Strategic Planning1,408 freelancers · 🇺🇸 #56Top 8%🇺🇸#56 of 574
- #114Growth Strategy1,470 freelancers · 🇺🇸 #52Top 8%🇺🇸#52 of 393
- #134Business Consulting1,810 freelancers · 🇺🇸 #72Top 7%🇺🇸#72 of 716
- #144Management Consulting1,855 freelancers · 🇺🇸 #79Top 8%🇺🇸#79 of 737