Madeline M.

Software / Application Analyst and Customer Service Rockstar

Application Analyst to a company that provides cloud-based Benefits Management System to different companies in the US. My job is to perform complex analysis of the software to meet our client’s expectation. I'm also an expert in providing quality customer service over the phone chat and email with my over 10 years experience. Hard worker and fast learner.

🇵🇭Caloocan City, Philippines$13/hr100% JSS4.99 (43)Since Jan 2020

Earnings and projects

MRR

$2,241$2.2k

Last 6 months ÷ 6

#19,434 / 412,022 / 412k

🇵🇭#1,928 / 56,319 / 56.3k

Revenue, last 30 days

$1,669$1.7k

Last 6 months: $13k

#26,381 / 412,022 / 412k

🇵🇭#3,872 / 56,319 / 56.3k

Total earnings

$188,269$188k

Billed in all: $191,832$192k

#16,847 / 412,022 / 412k

🇵🇭#1,441 / 56,319 / 56.3k

Per project

$3,692$3.7k

$3.4k in the last 6 months

#46,364 / 412,022 / 412k

🇵🇭#10,591 / 56,319 / 56.3k

Projects, last 6 months

Across 6 contracts

50% fixed50% hourly

#51,813 / 412,022 / 412k

🇵🇭#3,668 / 56,319 / 56.3k

Projects in all

Across 66 contracts

17% fixed83% hourly

#59,936 / 412,022 / 412k

🇵🇭#4,074 / 56,319 / 56.3k

$192k+$1.7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch

Skill rankings: Top 3% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

#31Information Technology659 freelancers · 🇵🇭 #5Top 5%🇵🇭#5 of 163
#48Healthcare Management848 freelancers · 🇵🇭 #11Top 6%🇵🇭#11 of 276
#85Helpdesk1,033 freelancers · 🇵🇭 #45Top 8%🇵🇭#45 of 391
#557Online Chat Support11,527 freelancers · 🇵🇭 #300Top 5%🇵🇭#300 of 6,896
#577Technical Support11,267 freelancers · 🇵🇭 #250Top 5%🇵🇭#250 of 6,366
#685Email Support14,954 freelancers · 🇵🇭 #372Top 5%🇵🇭#372 of 8,734
#1,090Administrative Support27,851 freelancers · 🇵🇭 #484Top 4%🇵🇭#484 of 12,707
#1,521Data Entry53,630 freelancers · 🇵🇭 #596Top 3%🇵🇭#596 of 21,670

Madeline M.

Earnings and projects

Earnings, last 30 days