Rene A.
eCommerce Customer Service Pro | Chat, Email & Admin Support
Hi, I’m Rene! I help busy business owners and teams take care of their customers and daily tasks so they can focus on growing their business. I have 5+ years of experience handling: Chat, email, and ticket support (Zendesk, Gorgias, Shopify, Amazon) Order issues, refunds, and product inquiries Appointment setting and sales assistance Admin tasks like data entry, CRM updates, and scheduling Clients work with me because I’m reliable, easy to communicate with, and quick to get things done. If you’re ready to keep your customers happy and your inbox under control, let’s work together!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $1.1k
Billed in all: $5,124$5.1k
$1.1k in the last 6 months
Across 2 contracts
Across 15 contracts
Earnings, last 30 days
Skill rankings: Top 28% in Active Listening
Ranked by MRR among everyone on Upwork with the skill.
- #137Active Listening497 freelancers · 🇵🇭 #71Top 28%🇵🇭#71 of 188
- #146Warm Leads354 freelancers · 🇵🇭 #37Top 41%🇵🇭#37 of 82
- #319Customer Support Plugin944 freelancers · 🇵🇭 #172Top 34%🇵🇭#172 of 467
- #518Time Management1,763 freelancers · 🇵🇭 #233Top 29%🇵🇭#233 of 687
- #627Communication Skills2,224 freelancers · 🇵🇭 #278Top 28%🇵🇭#278 of 797
- #662Communication Etiquette1,807 freelancers · 🇵🇭 #386Top 37%🇵🇭#386 of 1,003
- #785Product Knowledge2,128 freelancers · 🇵🇭 #504Top 37%🇵🇭#504 of 1,267
- #2,045Phone Support5,089 freelancers · 🇵🇭 #1,051Top 40%🇵🇭#1,051 of 2,568