Diovanni P.

Leasing Ops Specialist | Expert Tenant Screening & Property Admin

Hi, I’m Diovanni Pasaporte—you can call me Don or Dondi. In the martial arts world, I practice Filipino Martial Arts, have a background in Muay Thai, and actively train in Brazilian Jiu-Jitsu. On the mats, success requires discipline, focus, and sharp situational awareness. I bring that exact same martial arts mindset to your property operations. Whether I am vetting a tenant, tracking down rent, or resolving a high-stakes customer escalation, I stay disciplined, precise, and highly focused under pressure. To help your property business win, I manage the complete end-to-end leasing operations and tenant application screening lifecycle with absolute precision to minimize your vacancies and risks. I am highly proficient in navigating specialized background and verification industry tools, including TransUnion, Tessera, The Work Number, and Checkr Trust. My background also spans resident experience and property administration, where I execute daily tasks, manage rent collections, maintain high retention rates, and promptly coordinate with vendors and technicians for house repairs to keep your properties protected and compliant. Additionally, my strong foundation in customer support and escalations allows me to deliver superb customer experiences that protect your revenue and build long-term brand loyalty. My operational toolbelt includes specialized property and screening tools like TransUnion, Tessera, The Work Number, and Checkr Trust, alongside essential productivity and CRM platforms such as Zendesk, Trello, Podio, Slack, and MS Office. Every piece of work I deliver reflects high quality, sharp discipline, and a commitment to your business growth. Let’s connect and hit your next milestone together.