Michelle May A.
Appointment Setter | Customer Service PRO
Hey, I'm Mich I am a virtual assistant and I have been providing my services for a few years. Helping clients to increase their sales by calling prospects and scheduling appointments. I am a quick learner, self-motivated, and hardworking individual who has over 8 years of experience giving professional and excellent customer service experience to various call center companies. I am skilled in communicating with clients over the phone, email, and chat with a high level of business etiquette. SKILLS & COMPETENCIES • Customer service • Appointment Scheduling • Lead Generation • Email management • Payment and invoice processing • Calendar management • Data entry • Research and data compilation • Social media management • CRM Proficiency • Communication skills • Attention to detail • Adaptability and Flexibility I am willing to learn more to any extent as the job requires me. I am a self-taught independent freelancer who can work unsupervised and produce outstanding results, and I can handle multi-tasking jobs with high-end goals. I am looking forward to working with you and helping you with anything else you may need help with your business. LET'S CONNECT 😊
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $2.5k
Billed in all: $33,629$34k
$2.5k in the last 6 months
Across 5 contracts
Across 36 contracts
Earnings, last 30 days
Skill rankings: Top 24% in Data Entry
Ranked by MRR among everyone on Upwork with the skill.
- #902Customer Experience2,788 freelancers · 🇵🇭 #395Top 32%🇵🇭#395 of 1,061
- #992Appointment Scheduling3,126 freelancers · 🇵🇭 #449Top 32%🇵🇭#449 of 1,416
- #1,537Email Management4,968 freelancers · 🇵🇭 #756Top 31%🇵🇭#756 of 2,289
- #1,584Appointment Setting5,158 freelancers · 🇵🇭 #740Top 31%🇵🇭#740 of 2,388
- #1,734Phone Support5,089 freelancers · 🇵🇭 #915Top 34%🇵🇭#915 of 2,568
- #1,882Cold Calling6,565 freelancers · 🇵🇭 #892Top 29%🇵🇭#892 of 3,198
- #2,402CRM Software8,314 freelancers · 🇵🇭 #578Top 29%🇵🇭#578 of 1,776
- #2,548Sales9,827 freelancers · 🇵🇭 #1,078Top 26%🇵🇭#1,078 of 3,672