Kim Sharvy M.

I’m an experienced Amazon Brand Manager, E-commerce Operations Leader, and Project Manager with 7+ years of hands-on expertise managing Amazon, Walmart, and multi-channel brands. My career started in Customer Service for Amazon sellers, where I learned the technical foundations of FBA, listing troubleshooting, and shipment workflows. From there, I grew into senior roles across account management, brand management, and eventually full operations leadership. Over the years, I’ve handled nearly every aspect of Amazon—and led teams doing the same. ✅ My Professional Journey (Condensed & Powerful) Concentrix – Amazon Account (Customer Service Representative) Supported Amazon sellers by troubleshooting FBA listings, shipment creation, and account concerns. This gave me deep insight into Seller Central systems and how to resolve issues fast. Bilzar – Senior Amazon & Walmart Manager Managed multiple Amazon and Walmart accounts, trained new managers, interviewed applicants, and helped scale the e-commerce team. Mr. Prime – Progressive Multi-role Growth Amazon VA → Resource Manager → Project Manager → Operations Manager Optimized listings (keyword research, SEO copywriting, creative briefs) Managed the entire delivery team’s workloads Assigned tasks, built workflows, and monitored team output Created internal processes for smooth operations Handled client communication, onboarding, and offboarding Ensured the agency’s workflow systems were efficient, balanced, and scalable Evelay – Amazon Brand Manager Managed the entire brand: listing optimization, inventory management, case management, team direction, and sales growth planning. This progression shaped me into someone who not only knows Amazon deeply—but can also lead teams, manage operations, build processes, and ensure consistent delivery. ✅ What I Can Help You With Amazon & Walmart Expertise Brand Management Listing Optimization (SEO, Keywords, Copywriting) A+ Content & Creative Strategy Product Research & Competitor Insights Account Health & Case Management FBA Shipments, Inventory & Troubleshooting Market analysis and performance improvement Operations & Project Management Workflow & SOP creation Team & resource management Task allocation and scheduling Onboarding & offboarding processes Hubstaff tracking oversight Client communication & team coordination Process optimization for agency or brand operations ✅ Tools & Platforms Amazon Seller Central, Walmart Seller Center, Helium10, Data Dive, SellerSprite, Profit Cyclops, Perci AI, Hubstaff, Canva, Slack, Teamwork, Asana, Google Workspace, Microsoft Office ✅ Why You Should Hire Me I bring a unique combination of Amazon technical expertise and operational leadership, making me more than just a typical VA. I understand listings, SEO, FBA, and marketplace optimization—but I also know how to manage teams, build efficient workflows, organize chaos, and keep operations running smoothly. Clients choose me because I’m proactive, reliable, and able to take full ownership of tasks. I don’t just execute—I improve systems, communicate clearly, and help your business grow through structured, data-driven strategies. If you need someone who understands Amazon and can run your operations effectively, I’m the right person to support your brand.