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Jodelyn B.

Jodelyn B.

Customer Service Specialist

I have been in the Business Process Outsourcing industry for the past 4 years with a vast experience in the field of Customer Service (live chat, inbound or outbound phone support, email handling & appointment setting) In my previous role, I contributed customer service, motivation and hard work towards team effort and business improvements. I am progressive minded and in tune with new developments in my field. I have proven to be effective and collaborative with strong communication talents.

🇵🇭Tagum City, Philippines$10/hr90% JSS4.96 (6)Since Jan 2020

Earnings and projects

MRR
$1k

Last 6 months ÷ 6

World#46,993 / 412k
🇵🇭Country#8,646 / 56.3k
Revenue, last 30 days
$562

Last 6 months: $6.2k

World#59,892 / 412k
🇵🇭Country#13,017 / 56.3k
Total earnings
$10k

Billed in all: $11k

World#194,120 / 412k
🇵🇭Country#31,563 / 56.3k
Per project
$1.1k

$1.5k in the last 6 months

World#113,915 / 412k
🇵🇭Country#21,367 / 56.3k
Projects, last 6 months
4
0% fixed100% hourly
World#51,815 / 412k
🇵🇭Country#3,668 / 56.3k
Projects in all
9
22% fixed78% hourly
World#212,270 / 412k
🇵🇭Country#18,392 / 56.3k

Earnings, last 30 days

$10.7k+$562 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$10.0k$10.5k$11.0kOct 9Oct 24Nov 8

Skill rankings: Top 11% in Cultural Adaptation

Ranked by MRR among everyone on Upwork with the skill.

  1. #12Quality of Service84 freelancers · 🇵🇭 #5Top 14%
  2. #35Cultural Adaptation324 freelancers · 🇵🇭 #10Top 11%
  3. #107Multitasking598 freelancers · 🇵🇭 #46Top 18%
  4. #1,834Microsoft Office15,119 freelancers · 🇵🇭 #779Top 12%
  5. #2,200Online Chat Support11,527 freelancers · 🇵🇭 #1,375Top 19%
  6. #6,336Customer Service37,167 freelancers · 🇵🇭 #3,412Top 17%
  7. #6,356Data Entry53,630 freelancers · 🇵🇭 #3,239Top 12%