Ma Isabella A.
Telemarketing Team Leader
Hello! Welcome to my profile. Here’s a few details to know about me: - I have handled B2C and B2B telemarketing. - Has experience in auto-dialer tools for leads. - Familiar with platforms in generating prospects such as Cognism, LinkedIn, and ZoomInfo. - Expert in communication through email and phone. - Knowledgeable in using customer support software such as ZenDesk, FreshDesk, FreshCaller, FreshChat, Gorgias, Agora Pulse, Reamaze, Facebook, and Instagram social media pages, etc. - With experience and knowledge for e-commerce platforms such as Shopify, WooCommerce, BigCommerce. - I can work with minimal supervision and I am highly organized when it comes to tasks. - Excellent in multi-tasking and finishing tasks promptly. - Knows Microsoft Word, Excel and Powerpoint. - Adaptable to computer operating programs and systems.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $31k
Billed in all: $227,025$227k
$31k in the last 6 months
Across 9 contracts
Earnings, last 30 days
Skill rankings: Top 0.22% in Phone Support
Top 1% in 11 of 13 skills, ranked by MRR among everyone on Upwork with the skill.
- #4Order Management1,128 freelancers · 🇵🇭 #2Top 0.35%🇵🇭#2 of 562
- #5Order Fulfillment1,928 freelancers · 🇵🇭 #3Top 0.26%🇵🇭#3 of 1,262
- #8Order Tracking2,668 freelancers · 🇵🇭 #6Top 0.30%🇵🇭#6 of 1,731
- #10Order Processing2,648 freelancers · 🇵🇭 #4Top 0.38%🇵🇭#4 of 1,622
- #10Invoicing2,164 freelancers · 🇵🇭 #2Top 0.46%🇵🇭#2 of 955
- #11Phone Support5,090 freelancers · 🇵🇭 #4Top 0.22%🇵🇭#4 of 2,569
- #24Telemarketing4,857 freelancers · 🇵🇭 #6Top 0.49%🇵🇭#6 of 2,174
- #35Online Chat Support11,528 freelancers · 🇵🇭 #8Top 0.30%🇵🇭#8 of 6,897