Lorey Mae F.
Customer Support | Virtual Assistant | Sales & CRM Specialist
💼 With 14+ years of experience in customer service and administrative support, I have worked with US & Canadian clients across various industries. My expertise includes Customer Support, Sales, Appointment Setting, Email & Social Media Management, and Administrative Assistance. I am highly proficient in MS Office, Google Suite, CRM platforms, and other Windows-based applications. My strengths lie in problem-solving, professionalism, attention to detail, and a customer-centric approach. Integrity and efficiency are my top priorities. 🔹 Customer Support & Client Management ✅ Customer Support for E-commerce Businesses (US-based) ✅ Client Relations Management ✅ Social Media Moderation 🔹 Sales & Lead Generation ✅ Cold Calling & Appointment Setting ✅ Sales & Upselling Skills ✅ Talent Acquisition 🔹 Administrative Support ✅ Email Management & Marketing ✅ Calendar & Schedule Management ✅ Web Research & Data Entry 🔹 Technical Skills & Tools ✅ Proficiency in MS Office & Google Suite ✅ CRM & Windows-based Applications ✅ Excellent Verbal & Written English Communication 🚀 Let’s collaborate to enhance your business and customer experience! 🚀
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $9.7k
Billed in all: $76,217$76k
$9.7k in the last 6 months
Across 4 contracts
Earnings, last 30 days
Skill rankings: Top 7% in Social Media Marketing
Ranked by MRR among everyone on Upwork with the skill.
- #154HR & Business Services1,631 freelancers · 🇵🇭 #28Top 9%🇵🇭#28 of 272
- #283Customer Retention2,511 freelancers · 🇵🇭 #99Top 11%🇵🇭#99 of 941
- #437Recruiting4,153 freelancers · 🇵🇭 #141Top 11%🇵🇭#141 of 1,145
- #565Phone Support5,090 freelancers · 🇵🇭 #286Top 11%🇵🇭#286 of 2,569
- #725Zendesk5,908 freelancers · 🇵🇭 #385Top 12%🇵🇭#385 of 2,921
- #1,179Social Media Marketing17,757 freelancers · 🇵🇭 #237Top 7%🇵🇭#237 of 3,225
- #1,186Email Communication14,124 freelancers · 🇵🇭 #639Top 8%🇵🇭#639 of 6,863
- #1,415Search Engine Optimization18,792 freelancers · 🇵🇭 #118Top 8%🇵🇭#118 of 1,612