Nohemi O.

I am a professional Customer Service Agent and Virtual Assistant. Equipped with excellent customer service and interpersonal skills, with over 5 years experience in Customer Service. I am highly motivated, task oriented and I learn quickly. I have a professional phone manner, I can provide phone support, email support, and I firmly believe in fully comprehending customers needs in order to achieve customer satisfaction. With a knack for multitasking and attention to detail, I confidently handle a range of tasks such as : ✅ Customer service ✅ Virtual Assistant ✅ Appointment Scheduling ✅ Social Media Management ✅ Email Management and Marketing ✅ Lead Generation and Research ✅ Responding to Customer Inquiries ✅ Email Writing and Follow-ups ✅ File, Folder, and Email Organization ✅ Client Meeting Coordination ✅ Supplier and Customer Communication ✅ Customer Query Handling via Email or Chat ✅ Community Management I am available for the short and long term and pride myself on delivery high quality service. Feel free to message me.