Cherry Pie C.

VA | Customer Support, Sales Admin, E-commerce, STR, CRM

I bring over 15 years of customer service experience and 6 years as a Virtual Assistant supporting e-commerce brands, short-term rental businesses, and sales teams. I don’t just handle tasks—I help keep your operations running smoothly behind the scenes. Here’s how I can support your business: • Customer Support (email, chat, phone) – fast, professional, and resolution-focused • Sales Admin – creating quotes, invoices, processing orders, and handling warranty claims • CRM Management – accurate logging, tracking, and follow-ups • Service Coordination – booking calls, scheduling jobs, and ensuring smooth workflows • E-commerce Support – Shopify order management, refunds, chargebacks • Customer Onboarding – guiding new clients and ensuring a seamless experience • Influencer Outreach – sourcing, messaging, and managing collaborations I’ve worked in high-volume environments handling 100+ interactions daily while maintaining accuracy and strong communication. I’m experienced with tools like Shopify, Gorgias, Zendesk, Re-amaze, Salesforce, Odoo, Hubspot, Zoho, Asana, Trello, Freshdesk, and Guesty. If you’re looking for someone reliable who can take ownership, support your team, and help your business run efficiently—I’d love to work with you.