Hyeon Nel D.

Hey!👋 I’m an Administrative and Customer Support Specialist with experience supporting online platforms and businesses that value accuracy, consistency, and great customer experience. Alongside admin and customer support, I also have experience in content moderation and trust & safety, reviewing user posts, photos, and videos to ensure they’re authentic, legitimate, and compliant with platform and brand guidelines. I’m detail-oriented and careful with policy enforcement, understanding how important content quality is to a platform’s credibility. I provide reliable support that helps businesses stay organized, responsive, and aligned with their standards. Here’s how I can support you: 🔖 Content moderation & guideline review 🔖 Trust & safety checks and quality control 🔖 Email & chat customer support 🔖 Admin tasks, data entry & record management 🔖 CRM updates and customer follow-ups 🔖 Microsoft Office & Google Workspace support 🔖 Basic design tasks using Canva & Photoshop What you can expect from me: 🔖 Clear and professional communication 🔖 Strong attention to detail 🔖 Calm, solution-focused support 🔖 Reliable, organized, and deadline-driven I take pride in doing my work properly and being someone clients can rely on. If you’re looking for a dependable support specialist with strong admin, customer support experience, I’d be happy to help. Feel free to send an invite, I’d love to connect!