Kokiya Marie D.
Customer Service, Executive Assistance, Social Media Management Expert
🌟 Virtual Assistant | Social Media Manager | Customer Service Expert Hi there! I’m Kokiya Marie, a dedicated virtual assistant and social media manager with a passion for delivering exceptional customer service. My diverse background allows me to seamlessly juggle administrative tasks, engage online communities, and resolve customer concerns with precision and care. 🔹 What I Bring to the Table: Customer Service Excellence: With extensive experience on platforms like Zendesk, Shopify, and Gorgias, I ensure your customers receive the best possible support, resolving issues quickly and maintaining positive relationships. Social Media Savvy: I specialize in creating and executing tailored social media campaigns across Facebook, Instagram, and Twitter, driving engagement and building vibrant communities. Efficient Virtual Assistance: From managing executive schedules and communications to conducting detailed research, I provide the organizational backbone your business needs to thrive. I’m all about making your life easier by handling the details, so you can focus on the big picture. Let’s work together to elevate your business!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $16k
Billed in all: $50,846$51k
$4.1k in the last 6 months
Across 11 contracts
Earnings, last 30 days
Skill rankings: Top 2% in Trello
Ranked by MRR among everyone on Upwork with the skill.
- #21Answered Ticket446 freelancers · 🇵🇭 #14Top 5%🇵🇭#14 of 250
- #28Social Customer Service1,137 freelancers · 🇵🇭 #12Top 2%🇵🇭#12 of 458
- #48Trello2,262 freelancers · 🇵🇭 #10Top 2%🇵🇭#10 of 736
- #65Order Tracking2,668 freelancers · 🇵🇭 #41Top 2%🇵🇭#41 of 1,731
- #76Gorgias1,588 freelancers · 🇵🇭 #37Top 5%🇵🇭#37 of 895
- #106Slack3,033 freelancers · 🇵🇭 #29Top 3%🇵🇭#29 of 1,188
- #146Customer Satisfaction3,986 freelancers · 🇵🇭 #62Top 4%🇵🇭#62 of 1,816
- #221B2B Marketing4,592 freelancers · 🇵🇭 #22Top 5%🇵🇭#22 of 811