Wasim T.

100% Positive Feedback!! With over 5 years of experience in the IT field, I specialize in a wide range of technical and leadership skills: Core Competencies: Leadership & Support: • Team Leadership • Technical Support Engineering Documentation & Knowledge Sharing: • Writing Technical Documentation • Creating Knowledge Base Articles (IT Glue, Passportal, Wiki, ClickUp, etc.) Email & System Management: • Email Setup (Office365, Google Workspace, Squarespace, Bluehost, etc.) • Email Migrations • System Administration (Windows 10 to 11 Pro) • Server Administration (Windows 2008 R2 to Windows Server 2025) Network & Security: • Network Administration • Advanced Cyber Security (Todyl, Threatlocker, Microsoft Defender XDR, SentinelOne, BitDefender, etc.) Cloud & Remote Assistance: • Cloud: Azure AD • Remote Desktop Assistance (WebEx, GoTo Assist, Zoho Assistant, TeamViewer, AnyDesk, Screen Connect, Splashtop, etc.) Software & RMM Tools: • MS Office (all versions) + M(O)365 Administration • RMMs: N-ABLE, Ninja RMM, Syncro, ScreenConnect, Splashtop, Kaseya, Atera Personal Attributes: I am a quick learner with a strong ability to transfer knowledge. Known for being flexible, inventive, and innovative, I am analytical, dedicated, and dependable. I thrive under pressure and excel in both independent and collaborative environments. I am committed to continuous learning and improvement, both personally and professionally.