Lourence Joy G.
Mental Health & Primary Care Virtual Assistant | HIPAA-Certified
πΌ 4+ Years in Healthcare VA Work | π HIPAA Certified | β‘ Fast Learner, Always Reliable π©Ί Intake β’ Scheduling β’ EHR Management β’ Insurance Verification β’ Prior Authorization β’ RPM β’ Clinical Documentation β’ Medication Refills β’ Lab Orders β’ Billing β’ Workflow Automation β’ Lead Gen Keeping your practice running β even when you're not. Hi, I'm LJ. For over 4 years, I've worked behind the scenes for cardiology, physiotherapy, home care, mental/behavioral health, mobile labs, chiropractic, telehealth/online primary care, and neurology practices across the US and Australia. Clinics trust me to handle the day-to-day so nothing slips through the cracks β patients get scheduled, records stay current, claims move forward, and providers can focus on care instead of admin. I've worked across a wide range of EHRs and platforms, and I pick up new systems quickly β most tools follow similar logic under the hood, just different navigation. Whatever software your practice runs on, I'll be productive fast. β What I Bring Intake & Scheduling β telehealth, in-clinic, and home visits Insurance Verification & Prior Authorization EHR Management & Clinical Documentation (SOAP notes, records summarization) Remote Patient Monitoring & Chronic Care Management (refills, follow-ups, imaging, labs) Light Billing & Coding Patient Communication β calls, email, SMS, reminders CRM, Marketing & Lead Gen Support Workflow Automation & Practice Operations π Tools & Software EHR: Practice Fusion, TherapyNotes, SimplePractice, IntakeQ, Nookal, Coreplus, eClinicalWorks, ChiroHD, Office Ally, Helix Healthcare Platforms: Availity, Kareo, CoverMyMeds, Fora, Medcallz, LabDaq Office & Productivity: Microsoft Office, Google Workspace, Trello, Asana, Connex Communication: RingCentral, Dialpad, 3CX, GoTo, Slack, Intercom, Zoom SaaS & Automation: GoHighLevel, Canva, Zoho, Notion, MailChimp, Power Automate π Credentials HIPAA Certification Licensed Professional Teacher β PRC π© Let's talk. Tell me a bit about your practice and I'll show you exactly how I can help β what's the best time for a quick discovery call?