April M.

Experienced Healthcare Support Freelancer I am a seasoned freelancer with a versatile skill set specifically designed to enhance healthcare support services. If you need a dedicated professional to streamline your healthcare-related tasks or provide additional support for your business, I am the ideal candidate for the job! What I Bring to the Table - Appointment Scheduling and Sending Reminders - Managing Patient Records in the EHR system (IntakeQ) - Conducting Daily Eligibility Checks - Processing Claims and Verifying Insurance - Handling Patient Inquiries and Correspondence - Coordinating with Healthcare Professionals - Compiling Medical Records - Managing Telehealth Platforms -Prior Authorization - Proactively handling client needs such as medication refills OTHERS Patient Support Services Customer Service Expertise: Deliver exceptional patient interactions and technical support for healthcare platforms such as RingCentral, well received. Administrative Efficiency Tailored Administrative Tasks: Specialize in administrative functions within healthcare environments. Task Management Proficiency: Experienced with Monday.com for efficient task organization and Salesforce for optimized customer relationship management. Marketing and Research In-Depth Market Analysis: Conduct product and marketing research to keep you updated on healthcare trends. Engaging Content Creation: Craft compelling healthcare-related content that resonates with your audience. Communication and Collaboration Visual Design Skills: Utilize Canva to create visually appealing materials tailored for healthcare. Office Suite Proficiency: Expert in Microsoft and Google Office Suites for seamless collaboration and communication. Adaptability and Continuous Learning Quick Learner: Easily adapt to varying healthcare work conditions. Commitment to Improvement: Dedicated to ongoing education and implementing industry best practices. TOOLS: Pverify / Availity, Zoom, -Microsoft Office, -EMR/EHR(Advanced MD & Nextgen)/E-claims/ E-Clinicals, -Google Spreadsheet, Adobe Acrobat, -Zoho workplace, Ringcentral, Well-received -Slack/Notion/Click-up I look forward to the opportunity to collaborate with you!