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Dianne E.
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Dianne E.

Customer Service Representative, Virtual Assistant, Sales Specialist

I am an open-minded person. I am willing to be trained for me to learn. I am enjoying my job as a customer service representative and I will do my best in my assigned work. I am determined to work here because I need extra income to raise my 3 kids. I am a single mom. I worked at SITEL last October 2017 to September 2018 as a CSR under Macy's and ATT accounts. We used CRM as our tool. I worked at Sutherland also under the AMAZON account. In my long stay and experience in a BPO company, I have undergone training. Training for me to learn. I can type 45 words per minute or more because my main job is chat support. As of the moment, I am with TaskUS Inc. I am Blended support which does chat, outbound, and Inbound to assist our customers. My account is an online Food Delivery who serves customers from the USA, Canada, and Australia. I have also been a Sales Specialist with IHG for 2 years. I am enjoying my job right now and looking for a higher offer which I need to meet the needs of my three kids. I worked under 5 clients already here in Upwork as a Virtual assistant with a different task on an hourly basis only.

🇵🇭San Fernando, Philippines$6/hr100% JSS5.00 (4)Since Feb 2020

Earnings and projects

MRR
$1.1k

Last 6 months ÷ 6

World#45,023 / 412k
🇵🇭Country#8,097 / 56.3k
Revenue, last 30 days
$1.1k

Last 6 months: $6.5k

World#39,987 / 412k
🇵🇭Country#7,800 / 56.3k
Total earnings
$27k

Billed in all: $28k

World#118,522 / 412k
🇵🇭Country#19,525 / 56.3k
Per project
$3.4k

$3.2k in the last 6 months

World#50,438 / 412k
🇵🇭Country#11,375 / 56.3k
Projects, last 6 months
2

Across 4 contracts

0% fixed100% hourly
World#88,922 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
8

Across 14 contracts

7% fixed93% hourly
World#223,563 / 412k
🇵🇭Country#19,769 / 56.3k

Earnings, last 30 days

$27.9k+$1.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$26k$27k$28kOct 9Oct 24Nov 8

Skill rankings: Top 8% in English

Ranked by MRR among everyone on Upwork with the skill.

  1. #45Customer Experience Research275 freelancers · 🇵🇭 #20Top 16%
  2. #66General Office Skills645 freelancers · 🇵🇭 #33Top 10%
  3. #148Google1,327 freelancers · 🇵🇭 #50Top 11%
  4. #309File Management2,593 freelancers · 🇵🇭 #160Top 12%
  5. #365ClickUp2,407 freelancers · 🇵🇭 #78Top 15%
  6. #440Typing5,170 freelancers · 🇵🇭 #210Top 9%
  7. #613Calendar Management4,894 freelancers · 🇵🇭 #257Top 13%
  8. #768Executive Support5,288 freelancers · 🇵🇭 #318Top 15%