Dianne E.

Customer Service Representative, Virtual Assistant, Sales Specialist

I am an open-minded person. I am willing to be trained for me to learn. I am enjoying my job as a customer service representative and I will do my best in my assigned work. I am determined to work here because I need extra income to raise my 3 kids. I am a single mom. I worked at SITEL last October 2017 to September 2018 as a CSR under Macy's and ATT accounts. We used CRM as our tool. I worked at Sutherland also under the AMAZON account. In my long stay and experience in a BPO company, I have undergone training. Training for me to learn. I can type 45 words per minute or more because my main job is chat support. As of the moment, I am with TaskUS Inc. I am Blended support which does chat, outbound, and Inbound to assist our customers. My account is an online Food Delivery who serves customers from the USA, Canada, and Australia. I have also been a Sales Specialist with IHG for 2 years. I am enjoying my job right now and looking for a higher offer which I need to meet the needs of my three kids. I worked under 5 clients already here in Upwork as a Virtual assistant with a different task on an hourly basis only.