Annabelle D.

Hi I'm Annabelle de Leon 20 years in Customer Service, A highly skilled and result driven Virtual Assistant with extensive experience in Appointment setting, Cold calling, Sales, Email Marketing, Social Media Management and Customer Support. Proven Track record of supporting client across diverse industries including health Insurance, Mortgage Lending, Telecommunications, Building Insurance and Cargo Shipping. Known for excellent communication skills, and the ability to multitask efficiently in fast paced, remote environments. Knowledgeable in CRM Asana, Slack, Dialfire, Hubspot, Nectar Desk, Agiled. Knows how to deal with different kinds of clients, 16 years experience in Customer service, B2B,/B2C over the phone, thru emails, and face to face. Attending events, meetings with clients, having sales experience in Digital Signage for Samsung & LG brands /software, Digital Marketing for Website Optimization, and Digital Menu online. Knowledgeable in MS Word, Excel, Powerpoint, and Adobe. Knowledgeable in legal documents like affidavits, Special power of attorney, Deed of sale, contract to sell. 2 Years experience for chat support /Marketing like Instagram, Facebook, Twitter, email for prepaid debit cards users in the U.S. Coordinating/ Investigating benefits for Insurances in U.S. Inbound & Outbound calls.