Tracy Anne M.

I provide excellent customer-centric service which is what most client needs — phone (both inbound and outbound), email, social media, and chat — you name it! I work as a freelancer but my previous role was an Email Escalation Analyst, Title Search Specialist, Transaction coordinator for wholesalers and virtual assistant for an Australian Recruiter. I managed customer and client complaints. I also have experience in full-cycle recruiting, background checks, job posting, and salary negotiation. I have 4 years of experience in Customer Service and 6 years of property management/real estate. I worked as a social media marketer. I reach out to social media influencers to offer our product and negotiate their rate. I qualify them depending on their statistics and line. I also manage the social media platforms of a cleaning company based in Indiana, USA. I develop marketing strategies and content of the platforms. I worked for an investment company in the US who flips land. I handled 75 transactions and closed $1M last 2021 for the company. I also worked for an Oil and Gas company in USA. I worked as a title team lead and check if the title is good before we buy their minerals. I am the type of person who will provide you with detailed daily reports even if you don't ask for it. I am also the type of person who always strives to become better every day. Punctuality on attendance and deadlines is one you can expect from me. Being in the industry for quite a while now helped me relate to my clients. I am capable of finding loopholes and errors and propose a solution for it. I deliver my works to the best of I can provide.