Lovely Rose G.

A results-driven HR Team Lead and People Operations Business Partner/ Support known for superior performance in complex assignments and maintaining best-in-class HR data integrity. As a current dedicated HR Partner for the Customer Service team, I manage end-to-end operational support, from coordinating workforce planning and providing confidential salary data to meticulously overseeing contract lifecycles and high-stakes compensation requests. I focus on bringing structure, clarity, and precision to all People Operations workflows. EDUCATION: • MS in Industrial and Organizational Psychology (units earned), Ateneo de Davao University, Philippines, 2017 • BS in Psychology, Holy Cross of Davao Colleges, Inc., Philippines, 2013 • Managing Talent, University of Michigan (June 2020) • Inspiring & Motivating Individuals, University of Michigan (August 2020) • Managing Employee Performance, University of Minnesota (May 2020) • Managing Employee Compensation, University of Minnesota (June 2020) • Recruitment, Hiring and Onboarding Employees, University of Minnesota (April 2020) • Preparing to Manage Human Resources, University of Minnesota (April 2020) • IELTS, CEFR C1 AREAS OF EXPERTISE (but not limited to the following:) • Full Cycle Recruitment (Sourcing, Screening, Placement & Onboarding & Maintaining Talent Pipelines) • Pre-Employment (Reference checks/ medical completion/ Job Offers/ Job Advertisements & Posting) up to offboarding • Training Development & Delivery • Event Planning; Employee Engagements & Other Corporate Activities • English Test Proficiency Test Administration (APTIS) • Excellent oral & written communication skills; listening & customer service skills; Proficient in English, Tagalog and Bisaya. Communication (CEFR C1/ 8.5 IELTS Speaking Test) • Excellent organizational abilities & detail-oriented skills with strong attention to detail, time & quality • Software expertise: MS Office (Excel, Powerpoint, Word), Zoom, Google Meet, MS Teams, Skype, Janison Cloud, LMS – BBL Ultra & Classic, SMS Messaging Suite, LinkedIn Recruiter (and other Social Media Sites & Job Boards), Website Maintenance (Job Advertisements), LinkedIn Learning, Notion, Slack, Google Suite, Slack, Fellow, WorkDay, Kissflow. OTHERS: • Head Organizer, Single's Retreat for Light of Jesus Family (Mindanao), 2019 • Committee Head, Feast Conference (Head Secretariat for Mindanao), 2018-2019 • OWWA-ODSP Scholarship Grantee (for 3 Academic Years), 2010-2013 • Academic Scholar, 2009-2013 • Civil Service Passer, 2013