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Carrie N.
Expert-Vetted

Carrie N.

Fractional Head of HR | Senior HR Consultant | Interim HR Leader

I'm a senior Human Resources leader and consultant with more than 25 years of experience building and leading HR functions, developing HR teams, and partnering with executives across a wide range of industries. I've served as a Vice President of HR, Director of HR, Fractional Head of HR, and Interim HR Leader. Today, I work with startups, growing businesses, and established organizations providing both ongoing HR leadership and project-based consulting. My experience spans HR strategy, employee relations, recruiting, employee engagement and retention, compensation, performance management, leadership development, HR operations, and employment law compliance. 𝗙𝗿𝗮𝗰𝘁𝗶𝗼𝗻𝗮𝗹 & 𝗜𝗻𝘁𝗲𝗿𝗶𝗺 𝗛𝗥 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 I provide ongoing or interim HR leadership for organizations that need experienced support without necessarily hiring a full-time HR executive. This includes overseeing HR operations, advising executive leadership, developing HR strategies, supporting managers, and building or improving HR functions. 𝗔𝗿𝗲𝗮𝘀 𝗼𝗳 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲 𝗛𝗥 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆 & 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 • HR audits and assessments • Employee handbooks, HR policies, and procedures • Multi-state employment law compliance • HR department development and process improvements • HRIS, payroll, benefits, and onboarding processes • Organizational structure and workforce planning 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗶𝗻𝗴 & 𝗧𝗮𝗹𝗲𝗻𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 • Recruiting strategy and hiring processes • Job descriptions and role development • Performance evaluation programs and goal setting • Career development and succession planning • Employee onboarding and training 𝗖𝗼𝗺𝗽𝗲𝗻𝘀𝗮𝘁𝗶𝗼𝗻 & 𝗘𝗺𝗽𝗹𝗼𝘆𝗲𝗲 𝗘𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁 • Compensation benchmarking and salary structures • Bonus and incentive programs • Employee engagement surveys, analysis, and action planning • Employee retention strategies • Employee recognition programs 𝗘𝗺𝗽𝗹𝗼𝘆𝗲𝗲 𝗥𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀 & 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 • Employee relations and workplace investigations • Progressive discipline and performance improvement plans • Employee grievances and conflict resolution • Manager coaching and customized management training • Terminations, restructuring, and organizational transitions 𝗣𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹 𝗕𝗮𝗰𝗸𝗴𝗿𝗼𝘂𝗻𝗱 In addition to my consulting experience, I've held senior HR leadership positions across several industries, overseeing HR departments, managing HR teams, and working directly with executive leadership on both strategic and operational matters. I hold a Ph.D. in Industrial-Organizational Psychology and an M.S. in Organizational Development and Human Resource Management. I'm also an adjunct professor teaching graduate-level Human Resources courses and the author of The Next Wave of People Management (2026) and Don't Quit Your Day Job, Learn to Love It (2009). I bring a practical approach to HR, focusing on solutions that make sense for each organization's size, resources, and business needs. I work with clients on both ongoing fractional or interim HR leadership assignments and individual HR consulting projects.

🇺🇸Clearwater, United States$100/hr100% JSS4.75 (56)Since Feb 2020

Earnings and projects

MRR
$544

Last 6 months ÷ 6

World#74,418 / 412k
🇺🇸Country#11,169 / 62.1k
Revenue, last 30 days
$119

Last 6 months: $3.3k

World#89,909 / 412k
🇺🇸Country#11,207 / 62.1k
Total earnings
$211k

Billed in all: $222k

World#14,126 / 412k
🇺🇸Country#3,488 / 62.1k
Per project
$1.5k

$126 in the last 6 months

World#93,406 / 412k
🇺🇸Country#15,827 / 62.1k
Projects, last 6 months
26

Across 30 contracts

0% fixed100% hourly
World#3,756 / 412k
🇺🇸Country#663 / 62.1k
Projects in all
137

Across 156 contracts

12% fixed88% hourly
World#18,009 / 412k
🇺🇸Country#2,977 / 62.1k

Earnings, last 30 days

$222k+$119 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$222.1k$222.2k$222.3kOct 8Oct 23Nov 7

Skill rankings: Top 12% in Writing

Ranked by MRR among everyone on Upwork with the skill.

  1. #6Performance Appraisal29 freelancers · 🇺🇸 #1Top 21%
  2. #27Diversity & Inclusion158 freelancers · 🇺🇸 #19Top 17%
  3. #28Employment Handbook129 freelancers · 🇺🇸 #15Top 22%
  4. #54Human Resources Strategy297 freelancers · 🇺🇸 #23Top 18%
  5. #60Benefits237 freelancers · 🇺🇸 #31Top 25%
  6. #71Executive Coaching411 freelancers · 🇺🇸 #38Top 17%
  7. #71Human Resources Compliance288 freelancers · 🇺🇸 #37Top 25%
  8. #73Employee Relations331 freelancers · 🇺🇸 #35Top 22%