Paula P.

I turn ideas into sellable trips—from costing and pricing to a beautiful brochure your clients will say yes to. I also run concierge-level operations and set up simple travel operations protocols (SOPs) so your business flows without overwhelm. What I handle: - Itinerary curation (end-to-end): vendor reach-outs, quote requests, comparisons, day-by-day design, costing → margin → final pricing, clear inclusions/exclusions - Brochure creation: on-brand write-ups, highlights, FAQs, Canva/Word/PDF ready for web/email/sales - Concierge operations: confirmations, vendor briefs, travel docs, on-trip support, graceful service recovery - Travel ops protocols: inquiry→quote steps, deposit/hold flow, payment reminders, voucher/rooming-list checks, final packs, post-trip follow-up - Focus: luxury travel, private trips, group trips - Destinations handled: Philippines, Maldives, Bali, Japan, France, Egypt, South Africa, Ghana, Italy, Portugal, South Korea, Antarctica (cruises), and a lot more Tools & Platforms - Monday.com, Asana, Google Workspace, Microsoft 365, Slack, CRM/Booking and OTA Extranets, Canva, WeTravel, Superhuman, Notion, and budgeting spreadsheets