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Kimberly P.

Kimberly P.

Customer Service VA | Calls, Inbox & Admin

Need a reliable, proactive VA who keeps your business running smoothly? ✅ 💼 Cost-Effective & Tech-Savvy ⚡ High-Speed Internet & Equipment 🕒 Flexible Time Zone & Quick Response Here’s what clients book me for 👇 🔥 Jill-of-all-trades — Handling Support Wherever It’s Needed Most Clients let me manage a wide array of tasks: email management, appointment scheduling, data entry, CRM updates, ticketing systems, invoicing, customer support, and even minor bookkeeping. I take ownership of your tasks so you can focus on growing your business. 🔥 Document & Workflow Control Expect your files and records to be organized like a pro librarian — from Gmail/Outlook inboxes to cloud files (Google Drive, Dropbox, OneDrive). No lost documents, no missed deadlines. 🔥 Customer Service Star My goal: put a smile on every customer’s face. I handle inquiries via phone, email, and live chat professionally and efficiently. Escalations? Conflicts? I resolve them calmly and proactively. 🔥 Flawless Data Entry & Calendar Management I crunch numbers, update CRMs, and tame calendars with precision. Your appointments, bookings, and records are always accurate and up-to-date. ⭐ Services I Offer 📧 Email & Inbox Management (Gmail, Outlook) 📞 Phone & Live Chat Support 📅 Appointment Setting & Scheduling 🖥 Administrative Support & Virtual Assistance 📝 Data Entry & CRM Updates 💰 Invoicing & Debt Collection 📂 Document Organisation & Proofreading 💻 Tools I’m Expert With Office & Productivity: Microsoft Office | Google Workspace | Zoom | Slack | Dropbox | OneDrive CRM & Ticketing: Zendesk | CasePeer | Salesforce | Shopify | Property Tree | Freshdesk Dialers & Communication: Bria | Zoom 💌 Let’s Work Together I’m ready to jump in and take ownership of your tasks so your business runs smoothly. If you want someone reliable, proactive, and results-driven, send me a message — let’s get things done! 🚀

🇵🇭Tarlac City, Philippines$10/hr100% JSSSince Feb 2020

Earnings and projects

MRR
$1.6k

Last 6 months ÷ 6

World#30,929 / 412k
🇵🇭Country#4,447 / 56.3k
Revenue, last 30 days
$1.4k

Last 6 months: $9.3k

World#32,675 / 412k
🇵🇭Country#5,654 / 56.3k
Total earnings
$57k

Billed in all: $61k

World#67,966 / 412k
🇵🇭Country#10,480 / 56.3k
Per project
$57k

$9.3k in the last 6 months

World#698 / 412k
🇵🇭Country#47 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1
0% fixed100% hourly
World#360,675 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$60.7k+$1.4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$59k$60k$61kOct 9Oct 24Nov 8

Skill rankings: Top 7% in Virtual Assistance

Ranked by MRR among everyone on Upwork with the skill.

  1. #38Jotform304 freelancers · 🇵🇭 #13Top 13%
  2. #74Personal Injury Law397 freelancers · 🇵🇭 #32Top 19%
  3. #108Receptionist Skills1,446 freelancers · 🇵🇭 #38Top 7%
  4. #114Email1,368 freelancers · 🇵🇭 #41Top 8%
  5. #179Freshdesk1,321 freelancers · 🇵🇭 #96Top 14%
  6. #196Accounts Receivable Management1,799 freelancers · 🇵🇭 #58Top 11%
  7. #228Invoicing2,164 freelancers · 🇵🇭 #103Top 11%
  8. #291Slack3,033 freelancers · 🇵🇭 #90Top 10%