Kimberly P.
Customer Service VA | Calls, Inbox & Admin
Need a reliable, proactive VA who keeps your business running smoothly? ✅ 💼 Cost-Effective & Tech-Savvy ⚡ High-Speed Internet & Equipment 🕒 Flexible Time Zone & Quick Response Here’s what clients book me for 👇 🔥 Jill-of-all-trades — Handling Support Wherever It’s Needed Most Clients let me manage a wide array of tasks: email management, appointment scheduling, data entry, CRM updates, ticketing systems, invoicing, customer support, and even minor bookkeeping. I take ownership of your tasks so you can focus on growing your business. 🔥 Document & Workflow Control Expect your files and records to be organized like a pro librarian — from Gmail/Outlook inboxes to cloud files (Google Drive, Dropbox, OneDrive). No lost documents, no missed deadlines. 🔥 Customer Service Star My goal: put a smile on every customer’s face. I handle inquiries via phone, email, and live chat professionally and efficiently. Escalations? Conflicts? I resolve them calmly and proactively. 🔥 Flawless Data Entry & Calendar Management I crunch numbers, update CRMs, and tame calendars with precision. Your appointments, bookings, and records are always accurate and up-to-date. ⭐ Services I Offer 📧 Email & Inbox Management (Gmail, Outlook) 📞 Phone & Live Chat Support 📅 Appointment Setting & Scheduling 🖥 Administrative Support & Virtual Assistance 📝 Data Entry & CRM Updates 💰 Invoicing & Debt Collection 📂 Document Organisation & Proofreading 💻 Tools I’m Expert With Office & Productivity: Microsoft Office | Google Workspace | Zoom | Slack | Dropbox | OneDrive CRM & Ticketing: Zendesk | CasePeer | Salesforce | Shopify | Property Tree | Freshdesk Dialers & Communication: Bria | Zoom 💌 Let’s Work Together I’m ready to jump in and take ownership of your tasks so your business runs smoothly. If you want someone reliable, proactive, and results-driven, send me a message — let’s get things done! 🚀
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $9.3k
Billed in all: $60,715$61k
$9.3k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 7% in Virtual Assistance
Ranked by MRR among everyone on Upwork with the skill.
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- #108Receptionist Skills1,446 freelancers · 🇵🇭 #38Top 7%🇵🇭#38 of 533
- #114Email1,368 freelancers · 🇵🇭 #41Top 8%🇵🇭#41 of 514
- #179Freshdesk1,321 freelancers · 🇵🇭 #96Top 14%🇵🇭#96 of 621
- #196Accounts Receivable Management1,799 freelancers · 🇵🇭 #58Top 11%🇵🇭#58 of 497
- #228Invoicing2,164 freelancers · 🇵🇭 #103Top 11%🇵🇭#103 of 955
- #291Slack3,033 freelancers · 🇵🇭 #90Top 10%🇵🇭#90 of 1,188