Louie G.

Executive Assistant | Operations & Project Coordinator | CRM Support

Executive Assistant and Operations Coordinator with 16+ years of experience across executive support, project and order coordination, and sales operations leadership. I currently support a CEO who runs two businesses in parallel (a residential remodeling company and a private aviation interest), managing his inbox, calendar, and multiple concurrent projects so nothing falls through the cracks. Before that, I spent about a year (April 2025 - March 2026) coordinating projects and managing orders for a US broadband/telecom provider - tracking installation schedules, vendor dispatch, and resolving discrepancies across many accounts. I also led a 15-person sales operations team at Schneider Electric for 6 years, so I'm comfortable being the person who keeps a whole system organized, not just executing single tasks. What I bring to a new client: - Executive & Administrative Support - inbox and calendar management, scheduling, travel coordination, and day-to-day operations - Project & Order Coordination - tracking multiple moving pieces, vendor coordination, and resolving discrepancies before they become problems - Sales Operations & CRM - Salesforce, Pipedrive, Go High Level, order booking, and pipeline management - Fast learner on new tools - on my first day supporting a private aviation client, I was handed a 124-page SOP deck with zero prior industry experience. I used AI tools to get up to speed and delivered a working SOP that same day, approved by management. - Comfortable on the phone with US-based companies and vendors - I've called airlines directly to resolve booking issues under time pressure, and I regularly handle vendor and service coordination calls. - Market Research & Sales Prospecting - at eClincher, alongside core support duties, I conducted market research and lead prospecting using LinkedIn Sales Navigator to identify and qualify new business opportunities, and independently sourced and closed new client relationships.