Kent Andrean P.
Rockstar Customer Service Specialist
My name is Kent, and I am an enthusiastic and high-energy customer service specialist. I can handle all inquiries, feedback, and complaints your customers may have relating to your business or organization. I will respond to all relevant emails, live chat requests, and any other way your customers communicate with you and your business. I have five years of experience in the customer service field. I have also spent part of that time on training programs. I have developed training programs, assisted companies in streamlining processes, and worked on corporate training betterment. Throughout my time, I have learned to work with these programs: Zendesk Groove Freshdesk Hubspot Gorgias Shopify Sellercloud SAP GUI Stone Edge Order Manager Skype Slack Ring Central Vonage 8x8 Work Microsoft 365 Gmail
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $10k
Billed in all: $73,917$74k
$10k in the last 6 months
Across 13 contracts
Earnings, last 30 days
Skill rankings: Top 5% in Lead Qualification
Ranked by MRR among everyone on Upwork with the skill.
- #35Lead Qualification671 freelancers · 🇵🇭 #9Top 5%🇵🇭#9 of 141
- #49Customer Service Training470 freelancers · 🇵🇭 #16Top 10%🇵🇭#16 of 181
- #54Lead Management856 freelancers · 🇵🇭 #12Top 6%🇵🇭#12 of 262
- #152Sales Development1,688 freelancers · 🇵🇭 #38Top 9%🇵🇭#38 of 421
- #156Training & Development1,511 freelancers · 🇵🇭 #38Top 10%🇵🇭#38 of 365
- #247Customer Retention2,511 freelancers · 🇵🇭 #82Top 10%🇵🇭#82 of 941
- #299Account Management3,086 freelancers · 🇵🇭 #73Top 10%🇵🇭#73 of 812
- #733Sales9,827 freelancers · 🇵🇭 #229Top 7%🇵🇭#229 of 3,672