Jayme S.

CS Manager, Quality Analyst , Training Manager

Your business is my top priority and am willing to learn the ropes if needed. I am a quick learner, flexible and honest. Am not just here to get a paycheck, am seeking growth, learning new skills and being part of a part team for a long term commitment. Entrust me with your work and get quality service at the highest level. Strengths; *Operations Management *Quality Analyst *Root Cause Analysis and Deep-dives * Email Management * Order Processing * Calendar management and scheduling * Ability to handle multiple tasks * Working under no supervision and meeting deadlines * Call handling * Customer Service. These skills combined with my strong sense of professional integrity will significantly contribute to your company success * Data entry Specialist I am an all round individual who will bring in new ideas, ready for new challenges and a good listener. Experienced working with new applications and management tools; * Shopify- * Hybris * Freshdesk * Zendesk * Max Commerce * Salesforce * Sprout Social * Microsoft Applications ( Word, Excel, Power point) * Google apps ( Gmail, G-suites doc and spreadsheets) Communication Channels; ~ Slack ~Trello ~ Asana ~ Skype among others Why Hire me; ~ I will ensure I represent you brands values and mission ~ I will keep all information confidential. ~ Maintain professionalism at all times. ~ Willing and ready to learn, bring in new ideas and grow with you. ~ Flexible and willing to adapt to new changes.