Maria Joana Marie T.

I bring a diverse professional background spanning multiple industries and roles. Beginning with positions in electronics and leatherware companies, I transitioned to the dynamic field of Business Process Outsourcing (BPO). Over the past 3 years, I have excelled in customer service and technical support roles for various Telco accounts and e-commerce accounts specifically eBay. My experience extends beyond BPO into transcription work, where I contributed as a part-time transcriptionist for 2 months. Additionally, I have spent the last 4.5 years with an Australian-based Lead Generation company, where I held roles as a Personalization Writer, Quality Assurance Specialist, and Project Specialist. Currently, I am preparing to conclude my tenure with the company on August 9, 2024. I am eager to leverage my diverse skill set and am open to further training as needed. Known for my rapid adaptability and unwavering dedication, I am committed to delivering optimal performance and service excellence in every role I undertake.