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Gaurav M.
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Gaurav M.

AI Chatbot & AI Voice Agent Developer | Conversational AI & Automation

Missing customer inquiries, losing leads, or spending too much time handling repetitive conversations? I build custom AI Chatbots and AI Voice Agents that automate customer support, answer business inquiries, qualify leads, schedule appointments, and streamline communication across websites, WhatsApp, and phone calls. My focus is on developing reliable Conversational AI solutions that connect with your existing business tools and turn customer interactions into meaningful actions. ⏩⏩ 𝐂𝐔𝐒𝐓𝐎𝐌 𝐀𝐈 𝐂𝐇𝐀𝐓𝐁𝐎𝐓 𝐒𝐎𝐋𝐔𝐓𝐈𝐎𝐍𝐒 𝐈 𝐁𝐔𝐈𝐋𝐃 ⏪⏪ ➥ 𝐖𝐞𝐛𝐬𝐢𝐭𝐞 𝐀𝐈 𝐂𝐡𝐚𝐭𝐛𝐨𝐭𝐬: Custom ChatGPT-powered assistants for websites, WordPress, Shopify, and web applications. ➥ 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 𝐀𝐈 𝐂𝐡𝐚𝐭𝐛𝐨𝐭𝐬: WhatsApp Business automation for customer engagement, lead generation, inquiries, and appointment booking. ➥ 𝐀𝐈 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: Intelligent support agents, automated FAQ responses, helpdesk integration, and human handoff. ➥ 𝐑𝐀𝐆 & 𝐊𝐧𝐨𝐰𝐥𝐞𝐝𝐠𝐞 𝐁𝐚𝐬𝐞 𝐂𝐡𝐚𝐭𝐛𝐨𝐭𝐬: Context-aware assistants that retrieve information from business documents, PDFs, websites, and internal databases. ➥ 𝐀𝐈 𝐒𝐚𝐥𝐞𝐬 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭𝐬: Lead qualification, customer onboarding, product recommendations, and CRM-connected conversations. ⏩⏩ 𝐀𝐈 𝐕𝐎𝐈𝐂𝐄 𝐀𝐆𝐄𝐍𝐓 𝐃𝐄𝐕𝐄𝐋𝐎𝐏𝐌𝐄𝐍𝐓 𝐒𝐄𝐑𝐕𝐈𝐂𝐄𝐒 𝐈 𝐏𝐑𝐎𝐕𝐈𝐃𝐄 ⏪⏪ ➥ 𝐀𝐈 𝐑𝐞𝐜𝐞𝐩𝐭𝐢𝐨𝐧𝐢𝐬𝐭𝐬: Virtual receptionists that answer inbound calls, handle inquiries, and assist customers around the clock. ➥ 𝐀𝐈 𝐀𝐩𝐩𝐨𝐢𝐧𝐭𝐦𝐞𝐧𝐭 𝐁𝐨𝐨𝐤𝐢𝐧𝐠 𝐀𝐠𝐞𝐧𝐭𝐬: Voice assistants for calendar scheduling, availability checks, confirmations, and rescheduling. ➥ 𝐈𝐧𝐛𝐨𝐮𝐧𝐝 & 𝐎𝐮𝐭𝐛𝐨𝐮𝐧𝐝 𝐀𝐈 𝐂𝐚𝐥𝐥𝐢𝐧𝐠: Phone automation for customer support, lead qualification, approved follow-ups, and reminders. ➥ 𝐀𝐈 𝐂𝐚𝐥𝐥 𝐂𝐞𝐧𝐭𝐞𝐫 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧: Intelligent call routing, human transfers, voicemail handling, and customer service workflows. ➥ 𝐂𝐨𝐧𝐯𝐞𝐫𝐬𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐕𝐨𝐢𝐜𝐞 𝐀𝐈: Natural, multilingual voice interactions with speech recognition, interruption handling, and real-time responses. ➥ 𝐂𝐚𝐥𝐥 𝐈𝐧𝐭𝐞𝐥𝐥𝐢𝐠𝐞𝐧𝐜𝐞: Automated call transcription, conversation summaries, lead capture, and CRM updates. ⏩⏩ 𝐀𝐈 𝐓𝐄𝐂𝐇𝐍𝐎𝐋𝐎𝐆𝐈𝐄𝐒, 𝐓𝐎𝐎𝐋𝐒 & 𝐏𝐋𝐀𝐓𝐅𝐎𝐑𝐌𝐒 𝐈 𝐖𝐎𝐑𝐊 𝐖𝐈𝐓𝐇 ⏪⏪ ➥ 𝐀𝐈 𝐌𝐨𝐝𝐞𝐥𝐬 & 𝐅𝐫𝐚𝐦𝐞𝐰𝐨𝐫𝐤𝐬: OpenAI API, ChatGPT, Claude, Gemini, LangChain, LangGraph, Retrieval-Augmented Generation, Prompt Engineering. ➥ 𝐂𝐡𝐚𝐭𝐛𝐨𝐭 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬: Voiceflow, Botpress, WhatsApp Cloud API, Twilio, Chatbot Integration. ➥ 𝐕𝐨𝐢𝐜𝐞 𝐀𝐈 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬: Vapi, Retell AI, ElevenLabs, Deepgram, OpenAI Realtime API, LiveKit. ➥ 𝐁𝐚𝐜𝐤𝐞𝐧𝐝 & 𝐊𝐧𝐨𝐰𝐥𝐞𝐝𝐠𝐞 𝐒𝐲𝐬𝐭𝐞𝐦𝐬: Python, FastAPI, Node.js, PostgreSQL, Supabase, Pinecone, pgvector, Vector Databases. ➥ 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧𝐬: n8n, Make, Zapier, GoHighLevel, HubSpot, Google Calendar, Calendly, REST APIs, Webhooks. Whether you need an AI website chatbot, WhatsApp assistant, AI voice receptionist, or appointment booking agent, I can help you build a solution tailored to your business needs. 𝐒𝐞𝐧𝐝 𝐦𝐞 𝐚 𝐦𝐞𝐬𝐬𝐚𝐠𝐞 𝐰𝐢𝐭𝐡 𝐲𝐨𝐮𝐫 𝐫𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬, 𝐚𝐧𝐝 𝐥𝐞𝐭'𝐬 𝐠𝐞𝐭 𝐬𝐭𝐚𝐫𝐭𝐞𝐝 𝐨𝐧 𝐛𝐮𝐢𝐥𝐝𝐢𝐧𝐠 𝐚𝐧 𝐀𝐈 𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧 𝐭𝐡𝐚𝐭 𝐢𝐦𝐩𝐫𝐨𝐯𝐞𝐬 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞, 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐞𝐬 𝐰𝐨𝐫𝐤𝐟𝐥𝐨𝐰𝐬, 𝐚𝐧𝐝 𝐬𝐮𝐩𝐩𝐨𝐫𝐭𝐬 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐠𝐫𝐨𝐰𝐭𝐡.

🇮🇳Pathankot, India$15/hr100% JSS4.71 (21)Since Feb 2020

Earnings and projects

MRR
$107

Last 6 months ÷ 6

World#132,976 / 412k
🇮🇳Country#13,939 / 45.9k
Revenue, last 30 days
$0

Last 6 months: $644

Total earnings
$70k

Billed in all: $73k

World#56,919 / 412k
🇮🇳Country#8,845 / 45.9k
Per project
$2.5k

$161 in the last 6 months

World#65,101 / 412k
🇮🇳Country#7,765 / 45.9k
Projects, last 6 months
4
50% fixed50% hourly
World#51,815 / 412k
🇮🇳Country#6,157 / 45.9k
Projects in all
28
50% fixed50% hourly
World#103,225 / 412k
🇮🇳Country#15,539 / 45.9k

Earnings, last 30 days

$72.6kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$71k$72k$73k$74kOct 8Oct 23Nov 7

Skill rankings: Top 39% in Chatbot Development

Ranked by MRR among everyone on Upwork with the skill.

  1. #59Retell AI116 freelancers · 🇮🇳 #8Top 51%
  2. #70Voice AI Platforms141 freelancers · 🇮🇳 #9Top 50%
  3. #74Vapi140 freelancers · 🇮🇳 #13Top 53%
  4. #114Chatbot Integration284 freelancers · 🇮🇳 #13Top 40%
  5. #148AI Speech-to-Text336 freelancers · 🇮🇳 #37Top 44%
  6. #191WhatsApp472 freelancers · 🇮🇳 #34Top 40%
  7. #229AI Voice Agent Development429 freelancers · 🇮🇳 #40Top 53%
  8. #242AI Text-to-Speech529 freelancers · 🇮🇳 #44Top 46%