Chandan M.

• Microsoft Office 365 Cloud Service and its different components. • O365 Administration using Office365 Admin Console and Office365 Command Shell. • Configure DNS records for Office 365 services. • Supports Microsoft Office 365 Exchange Online users using MS Office Outlook 2010, 2013, 2016 and OWA. • Deploying and troubleshooting IMAP, Cutover, Staged and Hybrid migrations. • Knowledge of Active Directory Federation Services (ADFS) & Directory Synchronization tool (DirSync, Azure AD sync and Azure AD connect.) • Installation, configuration and troubleshooting of Directory Synchronization Tools such as DirSync, Azure AD sync and Azure AD connect. • Delivering and supporting Microsoft O365 - Azure AD, ADFS and WAP configurations for on-premises integration. • PowerShell: Troubleshooting Active Directory, Exchange server issues via PowerShell cmdlets or script lets. • Mailbox management like Mailbox permission, delegation, quota management, mail tracking, and mail transport rule creation/modification, Exchange Active Sync access rule creation/modification. • Knowledge of the underlying technology concepts like AutoDiscover, SOAP, RPC over HTTP, Free/Busy workflow, etc... • Troubleshooting and providing resolution for organization & recipient management related issues, mailbox, distribution & security group creation & assigning licenses, administrative role assignment (RBAC), and user mailbox data retrieval through E-Discovery etc. for Enterprise Exchange Organizations. • Documenting related troubleshooting process, building and maintaining a process knowledge base. • Possess sound knowledge and understanding of the error messages Global Administrators experience in performing day-to-day Exchange administrative tasks.