Kimberly M.
Expert Phone Support Agent
I have been in the customer service industry for more than 8 years and have been recognized multiple times for outstanding performance. I take pride on having experienced both sales and customer support lines of business of the travel industry. I consider myself an expert in the field as I have in-depth knowledge on different sectors of the travel industry including hotel reservations, flight, experience and tours and car rentals. I have a very strong work ethic that is based on being dependable, expertise and professionalism. I am excited to share my acquired skillset to great people looking to grow their business.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $4.5k
Billed in all: $70,352$70k
$2.2k in the last 6 months
Across 6 contracts
Earnings, last 30 days
Skill rankings: Top 15% in Travel Planning
Ranked by MRR among everyone on Upwork with the skill.
- #86Booking Management System424 freelancers · 🇵🇭 #36Top 20%🇵🇭#36 of 146
- #261Travel Planning1,777 freelancers · 🇵🇭 #68Top 15%🇵🇭#68 of 328
- #342Inbound Inquiry1,295 freelancers · 🇵🇭 #208Top 26%🇵🇭#208 of 784
- #545Product Knowledge2,128 freelancers · 🇵🇭 #357Top 26%🇵🇭#357 of 1,267
- #1,374Phone Support5,089 freelancers · 🇵🇭 #749Top 27%🇵🇭#749 of 2,568
- #1,890Sales9,827 freelancers · 🇵🇭 #826Top 19%🇵🇭#826 of 3,672
- #3,633Email Support14,954 freelancers · 🇵🇭 #2,300Top 24%🇵🇭#2,300 of 8,734
- #4,385Lead Generation26,344 freelancers · 🇵🇭 #1,481Top 17%🇵🇭#1,481 of 7,654