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Utkarsh S.

Utkarsh S.

Zoho Suite Consultant | Zoho CRM, Creator & Automation

Zoho CRM & Zoho One Consultant | Business Systems & Process Automation Growing businesses often outgrow their processes before they outgrow their people. Sales works in one system, operations in another, finance lives in spreadsheets, and leadership struggles to get a clear picture of what's happening. I help businesses bring these processes together using Zoho One, creating scalable systems that improve visibility, reduce manual work, and support growth. Clients typically come to me when: • Zoho was implemented but never fully adopted • Teams still rely on spreadsheets and manual processes • Data is scattered across multiple tools • Workflows are inconsistent across departments • Reporting cannot be trusted What I Help With ✔ Zoho CRM implementation & optimization ✔ Zoho One architecture & automation ✔ Zoho Creator custom applications ✔ Sales, Finance & Operations integration ✔ Deluge scripting & Zoho Flow automation ✔ Dashboards, reporting & business visibility ✔ Rescue and optimization of existing Zoho setups Selected Results • Designed and implemented a fully integrated Zoho One ecosystem across 20+ applications for a growing B2B company • Reduced manual reporting effort by 60% • Increased lead conversion by 35% within 3 months • Reduced lead response times by 70% • Saved 25+ admin hours per week through automation • Achieved 100% billing accuracy through integrated workflows Why Clients Work With Me • 8+ years of Zoho consulting experience • Enterprise-level implementation expertise • Strong blend of business process thinking and technical execution • Scalable system design focused on long-term growth • Clear communication and structured delivery I bridge the gap between business operations and technology—designing Zoho systems that improve visibility, automate repetitive work, and support long-term growth. I help businesses build systems their teams can trust, adopt, and scale with. Recent Implementation Experience ✔ CRM implementation & sales automation ✔ Zoho People & Payroll ✔ Zoho Survey + Zoho Desk ✔ Zoho Creator custom applications ✔ Finance & Books integration ✔ Workflow automation using Deluge & Flow ✔ Executive dashboards & reporting If you're evaluating a new Zoho implementation or trying to fix an existing one, send me a message with your current setup and goals. I'll share how I would approach it.

🇮🇳Gurugram, India$35/hr100% JSS5.00 (4)Since Feb 2020

Earnings and projects

MRR
$138

Last 6 months ÷ 6

World#126,010 / 412k
🇮🇳Country#13,175 / 45.9k
Revenue, last 30 days
$155

Last 6 months: $827

World#86,101 / 412k
🇮🇳Country#9,180 / 45.9k
Total earnings
$2.8k

Billed in all: $2.9k

World#304,165 / 412k
🇮🇳Country#34,748 / 45.9k
Per project
$351

$207 in the last 6 months

World#216,402 / 412k
🇮🇳Country#26,430 / 45.9k
Projects, last 6 months
4

Across 5 contracts

80% fixed20% hourly
World#51,813 / 412k
🇮🇳Country#6,157 / 45.9k
Projects in all
8

Across 9 contracts

78% fixed22% hourly
World#223,560 / 412k
🇮🇳Country#29,080 / 45.9k

Earnings, last 30 days

$2.9k+$155 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$2.7k$2.8k$2.9k$3.0kOct 9Oct 24Nov 8

Skill rankings: Top 37% in Customer Relationship Management

Ranked by MRR among everyone on Upwork with the skill.

  1. #53Zoho Sprints122 freelancers · 🇮🇳 #28Top 43%
  2. #62Zoho Survey157 freelancers · 🇮🇳 #27Top 39%
  3. #124Zoho Projects319 freelancers · 🇮🇳 #54Top 39%
  4. #177Zoho Platform482 freelancers · 🇮🇳 #71Top 37%
  5. #178Zoho Analytics456 freelancers · 🇮🇳 #80Top 39%
  6. #181Zoho Desk401 freelancers · 🇮🇳 #60Top 45%
  7. #208Zoho Creator546 freelancers · 🇮🇳 #96Top 38%
  8. #393Lead Management Automation907 freelancers · 🇮🇳 #31Top 43%