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Mary Angel R.
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Mary Angel R.

Customer service/Email/Admin Support/ Cold caller/Appointment setter

I have more than 10 years of experience in technical support, customer service, email/chat support, Admin support and outbound sales (Cold calling). Over the years, I’ve developed strong problem-solving skills that allow me to resolve both technical and customer-related issues quickly and effectively. I take pride in providing excellent customer service, making sure clients feel supported and valued. At the same time, I’ve also had success in outbound sales, where I consistently met and exceeded targets by understanding customer needs and offering the right solutions. With this combination of skills, I can handle customer concerns, drive results, and contribute to both customer satisfaction and business growth. I have experience with different CRM systems, especially Hubspot.

🇵🇭Bulacan, Philippines$8/hr100% JSS5.00 (9)Since Feb 2020

Earnings and projects

MRR
$1.6k

Last 6 months ÷ 6

World#29,659 / 412k
🇵🇭Country#4,153 / 56.3k
Revenue, last 30 days
$1.4k

Last 6 months: $9.7k

World#31,650 / 412k
🇵🇭Country#5,331 / 56.3k
Total earnings
$52k

Billed in all: $52k

World#73,882 / 412k
🇵🇭Country#11,631 / 56.3k
Per project
$5.2k

$9.7k in the last 6 months

World#33,547 / 412k
🇵🇭Country#7,946 / 56.3k
Projects, last 6 months
1

Across 2 contracts

0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
10

Across 11 contracts

18% fixed82% hourly
World#201,797 / 412k
🇵🇭Country#17,209 / 56.3k

Earnings, last 30 days

$52.4k+$1.4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$51k$52k$53kOct 8Oct 23Nov 7

Skill rankings: Top 6% in Refund Processing

Ranked by MRR among everyone on Upwork with the skill.

  1. #18Refund Processing287 freelancers · 🇵🇭 #12Top 6%
  2. #19Upselling240 freelancers · 🇵🇭 #7Top 8%
  3. #24Telesales272 freelancers · 🇵🇭 #4Top 9%
  4. #78Order Entry618 freelancers · 🇵🇭 #54Top 13%
  5. #107Order Management1,128 freelancers · 🇵🇭 #53Top 9%
  6. #167Computer Skills2,550 freelancers · 🇵🇭 #83Top 7%
  7. #221Invoicing2,164 freelancers · 🇵🇭 #99Top 10%
  8. #281Order Processing2,648 freelancers · 🇵🇭 #191Top 11%