Mary Angel R.
Customer service/Email/Admin Support/ Cold caller/Appointment setter
I have more than 10 years of experience in technical support, customer service, email/chat support, Admin support and outbound sales (Cold calling). Over the years, I’ve developed strong problem-solving skills that allow me to resolve both technical and customer-related issues quickly and effectively. I take pride in providing excellent customer service, making sure clients feel supported and valued. At the same time, I’ve also had success in outbound sales, where I consistently met and exceeded targets by understanding customer needs and offering the right solutions. With this combination of skills, I can handle customer concerns, drive results, and contribute to both customer satisfaction and business growth. I have experience with different CRM systems, especially Hubspot.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $9.7k
Billed in all: $52,410$52k
$9.7k in the last 6 months
Across 2 contracts
Across 11 contracts
Earnings, last 30 days
Skill rankings: Top 6% in Refund Processing
Ranked by MRR among everyone on Upwork with the skill.
- #18Refund Processing287 freelancers · 🇵🇭 #12Top 6%🇵🇭#12 of 175
- #19Upselling240 freelancers · 🇵🇭 #7Top 8%🇵🇭#7 of 104
- #24Telesales272 freelancers · 🇵🇭 #4Top 9%🇵🇭#4 of 73
- #78Order Entry618 freelancers · 🇵🇭 #54Top 13%🇵🇭#54 of 447
- #107Order Management1,128 freelancers · 🇵🇭 #53Top 9%🇵🇭#53 of 562
- #167Computer Skills2,550 freelancers · 🇵🇭 #83Top 7%🇵🇭#83 of 1,301
- #221Invoicing2,164 freelancers · 🇵🇭 #99Top 10%🇵🇭#99 of 955
- #281Order Processing2,648 freelancers · 🇵🇭 #191Top 11%🇵🇭#191 of 1,622