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Sony Y.
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Sony Y.

Twilio Voice Agents, CRM Automation , 10DLC, AI Calling, Twilio Expert

✅ Top Rated Plus AI Agent Development ✅ 100% Job Success Score ✅ Fluent English Verified AI Voice Agents | Twilio Expert | SMS, Calling & CRM Automation I help businesses automate customer communication using AI Voice Agents, SMS Automation, Calling Systems, CRM Integrations, and Communication Workflows. With 130+ completed projects, Top Rated Plus status, and a 100% Job Success Score, I specialize in building production-ready systems that answer calls, qualify leads, book appointments, automate follow-ups, improve customer response times, and reduce manual work. My expertise combines modern AI technologies with real-world communication infrastructure, helping businesses move from manual processes to scalable automation. 𝗖𝗼𝗿𝗲 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲 📞 Voice AI & Communication Automation AI Voice Agents, AI Receptionists, AI Calling Systems, Appointment Booking Agents, Lead Qualification Systems, Customer Support Automation, Contact Centers, IVR Systems, SIP, SMS Automation, Call Routing 🤖 AI Solutions & Conversational Systems OpenAI, Claude, Gemini, Vapi, Retell AI, Conversational AI, Knowledge Assistants, Internal AI Tools, Business Automation ⚙️ CRM & Workflow Automation Lead Management, Pipeline Automation, Customer Communication Workflows, CRM Integrations, Automated Follow-Up Systems 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 📞 AI Voice Agents & Calling Systems • AI Receptionists • AI SDRs • Appointment Booking Agents • Customer Support Agents • Outbound Calling Systems • Inbound Voice Automation • Voice AI Integrations 📡 Twilio & Communication Solutions • Twilio Development • SMS Platforms • IVR Systems • Call Center Solutions • Twilio Flex • Voice & Messaging Automation • Toll-Free & A2P 10DLC Solutions ⚙️ CRM & Business Automation • HubSpot Integrations • GoHighLevel Automation • Salesforce Integrations • Custom CRM Development • Lead Qualification Workflows • Business Process Automation 🧠 OpenAI, Claude & AI Integrations • ChatGPT Solutions • Claude Integrations • AI Assistants • Knowledge Systems • Internal AI Tools • RAG Applications 📱 SaaS, Web & Mobile Applications • Customer Portals • Admin Dashboards • AI-Powered Platforms • Web Applications • Mobile Applications 🖥️ Backend Development Python, Node.js, FastAPI, Express.js, REST APIs, Webhooks, Microservices 💻 Frontend Development React, Next.js, Vue.js, Angular 📱 Mobile Development React Native, Flutter, Swift, Kotlin ☁️ Cloud & Infrastructure AWS, Azure, GCP, Docker, CI/CD, Serverless Architectures 📊 Databases & AI Infrastructure PostgreSQL, MongoDB, Firebase, Supabase, Vector Databases 𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝗶𝗲𝘀 • Real Estate & Property Management • Healthcare & Wellness • LegalTech • Financial Services • Logistics & Transportation • Professional Services • Call Centers • Home Services • SaaS & Technology Companies If you're looking to automate calls, SMS, customer communication, lead qualification, appointment booking, or customer support using AI and Twilio-based communication systems, let's discuss your project. Keywords: AI Voice Agent, AI Receptionist, AI Calling Agent, Twilio Developer, SMS Automation, IVR Development, CRM Automation, Voice AI, OpenAI, Claude, Vapi, Retell AI, Contact Center Solutions, Call Center Automation, Lead Qualification, Appointment Booking, Customer Communication Automation, Workflow Automation, Conversational AI, SaaS Development, Python, Node.js, React

🇮🇳Thane, India$20/hr100% JSS4.95 (87)Since Feb 2020

Earnings and projects

MRR
$4.2k

Last 6 months ÷ 6

World#7,208 / 412k
🇮🇳Country#870 / 45.9k
Revenue, last 30 days
$1.7k

Last 6 months: $25k

World#24,873 / 412k
🇮🇳Country#2,978 / 45.9k
Total earnings
$447k

Billed in all: $473k

World#3,532 / 412k
🇮🇳Country#494 / 45.9k
Per project
$3k

$944 in the last 6 months

World#54,965 / 412k
🇮🇳Country#6,413 / 45.9k
Projects, last 6 months
27

Across 33 contracts

55% fixed45% hourly
World#3,464 / 412k
🇮🇳Country#552 / 45.9k
Projects in all
147

Across 214 contracts

53% fixed47% hourly
World#16,253 / 412k
🇮🇳Country#2,992 / 45.9k

Earnings, last 30 days

$473k+$1.7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$470k$471k$472k$473kOct 8Oct 23Nov 7

Skill rankings: #1 in 2 skills of 20

Rarest: top 0.61% in IVR Software, of 164. Ranked by MRR among everyone on Upwork with the skill.

  1. 1IVR Software164 freelancers · 🇮🇳 #1Top 0.61%
  2. 1Automated Call Distribution22 freelancers · 🇮🇳 #1Top 5%
  3. 2SMS Gateway81 freelancers · 🇮🇳 #1Top 2%
  4. 2SMS Module Optimization13 freelancers · 🇮🇳 #1Top 15%
  5. 3WhatsApp472 freelancers · 🇮🇳 #1Top 0.64%
  6. 3Telephone System60 freelancers · 🇮🇳 #1Top 5%
  7. #4Call Center Software91 freelancers · 🇮🇳 #1Top 4%
  8. #6VoIP Software176 freelancers · 🇮🇳 #3Top 3%