Marlene M.

Are you looking for a dedicated Virtual Assistant who excels in customer service, technical support, and data research? With a solid background in these areas I can provide comprehensive support helping to improve efficiency, enhance customer satisfaction, and achieve business goals. Customer & Technical Support Specialist My expertise in CSR and TSR roles equips me with valuable skills and experiences that are highly transferable to a virtual assistant role. Key Skills: Customer service excellence Technical issue resolution Troubleshooting and problem-solving Communication skills Knowledge of relevant software and tools Multitasking and time management Data / Web Research My background in data research strengthens my ability to conduct thorough and targeted online searches to gather valuable information and insights. I am well-versed in utilizing various search engines, databases, and online tools to retrieve accurate and relevant data. Key Skills: Advanced Search Techniques Critical Thinking Attention to Detail Time Management Tools Expertise and Platforms Google Workspace (Gmail, Docs, Drive, Sheets, Calendar, Chat, Forms, Google Meet) Outlook Microsoft Teams Zoom Skype Whatsapp Let's discuss how I can leverage my expertise to contribute to the success of your organization. Please feel free to reach out to me via direct message at your convenience.